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June 2023 by Tess Weaber
Nice staff that gets the job done quickly! I appreciate being able to pull up here and have my calibration done quickly! They always give me a bunch of extra mouth pieces for the breathalyzer. When I had my install done here it was easy and the guy was super nice! I have stopped by a few other shops to get my calibrations done. This place makes it less stressful!
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April 2023 by Nic Lundquist
Prompt and professional. Much better experience at this location then Cherry Creek and the one off of Evans
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January 2023 by Alec Schell
I've dealt with this particular store for over a year now. They switched employees about 6-10 months ago to a guy named Chris. This guy goes out of his way to help you, even if you didn't ask. He keeps all important information posted on the back door for when they're closed. He keeps a list of hours and shops that are open on holidays which has saved me from getting locked out. Not only can he help you with smart start products but he is knowledgeable in anything cars as he has referred me to body shops and mechanics numerous times for various issues. He has shown Me anything that needs to be shown with the product and has told me exactly how to go about things in order to get things like refunds handled even though I had no idea I was eligible. There is no question too stupid for him as he is just a genuine employee. I hope he sticks around I don't reallt like going anywhere else!!! Thanks Christopher!
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October 2022 by Tess Hannon
Thank you for the seamless installation of my breathalyzer! I appreciated all the information and training on how to use the device successfully. Ron was really nice and informative! He made the process way less stressful for me. Thank you so much again!
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October 2022 by Connor Ortiz
Yet another very unprofessional place of business...I would not recommend this location as their hours are NOT updated. Said they were open till 6pm on Saturday only to drive across town to find a note saying they are closed....pretty pathetic management and they should be fired immediately. Corporate will be hearing about this.
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September 2022 by Aundrea Huttrer
Friendly, helpful painless and quick. Customer service was fantastic by the staff today.
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July 2022 by Larry Muckridge
Christopher was more than helpful in answering all my questions and taking time to make sure I was comfortable with the device. He is very knowledgeable about the devices and explained in detail how the device functions. It was refreshing to work with someone that offered great customer service.
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June 2022 by janelle xo
Christopher went significantly out of his way to help me when my car was having trouble after a download. He checked all things that could be wrong and used a lot of his time to help me identify the issue and get things worked out. I mean truly he is amazing
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May 2022 by Steffiny Lipari
Very fast and informative. Didn't drive away with questions or wait hours for service. Christopher is amazing! Thank you
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January 2022 by David Perello
Good service. Ivan made it easy to understand and did well with the installation in a reasonable amount of time
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January 2022 by R L
Showed up at 8:50 am on a Friday morning waited until 10:15 am and no one showed up. Says on the door and website opens at 9am. Came back at 11am still no one there, came back a 3rd time at 2pm still no one there. Came back Saturday morning at 11am and still not a single employee here. This is extremely unprofessional and a massive inconvenience as I have made 4 attempts to get here and calibrate my unit, no employee at this location, no phone number to call direct. Customer service number does nothing. Website was inaccurate with times as it said open. Very poor business quality and even worse customer care. Do not recommend!!!
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January 2022 by Lucas Kennedy
Had an appointment scheduled today at 1130. No one was there. I tried calling a dozen times, spoke with several other customers that said nobody was there yesterday either. I had this appointment scheduled for a couple weeks. I received no call letting me know they wouldn’t be there. I had to pay for an additional month because of this and sat there for over an hour. Just to drive across town to schedule another removal and get a calibration I shouldn’t have needed.
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January 2022 by Joon Hwang
My experience with Smart Start and this location has been awful. Please use a different interlock provider.Also, I called Smart Start and the representative confirmed this location was permanently closed recently.
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December 2021 by zeke sianipar
Terrible service. They made me an appointment at a location and the place was closed for construction. Go with a different company if you need an interlock.
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October 2021 by Julia Vogel
Close to where I saw my pre trial officer. Convenient and easy to get to. Staff was friendly and professional. Quick service. Device works well, no issues. Easy to use.
