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March 2024 by Ben Brecht
A superior product, and superior service with Jake Hadley. Thank you Tom James. I would not hesitate to refer you to a close friend or family member.
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March 2024 by Dustin Persohn
Peter from this company somehow got my contact on LinkedIn without my knowing and has called me during work hours and has sent marketing emails to my work email that have been flagged against me because he added my work email to their marketing list after I told them I wasn't interested.Not sure how they got my information but everything they've done has been shady and unprofessional and I would be concerned working with them.
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March 2024 by Erin Weinstock
Tate is AMAZING. She makes every shopping experience feel elite and luxurious. I've gotten suits, skirts, and shirts from her, all perfect. I sincerely look forward to building my wardrobe with Tate.
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February 2024 by Craig Bluhm
I’ve been purchasing my clothing from Wendy Acott for almost 25 years! Wendy is a true professional and I appreciate her spectacular service. Thanks Craig B
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February 2024 by Joe Nevill
Mike Cannon provides excellent service and customer care on behalf of Tom James. He is easy to work with, provides great product information and great customer service.
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December 2023 by Alfredo Sandes
My wife Debora and I have been consistently impressed with the exceptional service provided by Tate Zigerman at Tom James Company. Their products are nothing short of amazing, offering both top-notch quality and stunning looks. What truly stands out is the ability to personalize each suit down to the smallest detail, ensuring a perfect match to our individual styles.As someone who isn’t well-versed in suit selection, I’ve found Tate’s guidance and recommendations invaluable. She expertly navigates us through the process, making it enjoyable and effortless. The white glove service she provides is unparalleled, graciously accommodating our schedules by visiting our home and office.This Christmas, my wife surprised me with two suit sets from them, and I can confidently say it was the best gift I’ve ever received. The quality, style, and the personalized experience provided by Tate at Tom James Company make each suit more than just an article of clothing; they are a statement of elegance and professionalism.Highly recommend Tate Zigerman and Tom James Company for anyone looking for a premium, personalized suit-buying experience.
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November 2023 by Kit Swenby
I have been working with Tate and she is awesome. While it took a few tries to get it all right she worked with me through the whole process to be sure I was satisfied. Thank you!
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October 2023 by Craig M
I’ve been working with Tate Zigerman for over a year and absolutely love working with her. She is very professional, has a highly developed fashion sense and is very attuned to the needs of her clients.I must say I was skeptical about working with a personal clothier when we first connected about a specific and limited need I had at the time. But the truth is, she gets me. Through working together, she knows what I might like, how I like to be communicated with, and how I make decisions.As a result, I’ve given her far more sway than I would have thought I might in suggesting styles and selecting articles of clothing. Every time I wear one of her pieces — at this point that’s suits, shirts, dress and casual slacks, sports coats, ties — more than one person tells me how great I look. That’s not something I need or look for, but it’s nice to hear and is certainly a validation of working with a clothing professional such as Tate.I will say, Tate is a strong and confident person who very much knows what she’s doing and why. Personally I find that very refreshing and helpful. We can be direct and honest with each other which is something I value in any professional relationship. When we get together, she first and foremost wants to know what I want and need. She also always has ideas of her own to pitch with me in mind seeking to expand my own horizons and sometimes to challenge what I think about fashion and style. I say “yes” a lot because she’s brilliant and she knows what she’s doing, but she’s also always happy to take “no” for an answer if for any reason I either don’t like or don’t want what she suggests. I definitely feel like her number one priority is to help me look and feel great.If you are considering looking for custom made clothes and working with a personal clothier, I very much recommend Tate as an amazing person to work with!
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October 2023 by Michaela Sullivan
I’ve been working with Tate Zigerman for almost a year now. Tate has given me excellent service and advice. She is extremely honest and direct which I love. I trust her opinion and am so happy she gives it to me straight every time and comes to me with ideas that fit what I’m looking for. She is very intuitive and understood so much about me and my preferences in a short period of time. I’m obsessed with my clothes. Every time I wear something that Tate helped me design, I get tons of compliments.
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September 2023 by Jessica Wilson
Love working with Tate and very happy with my purchases so far. The clothes are really beautiful and I get a lot of compliments. Tate has been so friendly, helpful and professional while also being respectful that I take some time to make decisions for these purchases. It feels great to have some pieces in my wardrobe that are so high quality!
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September 2023 by Carrie Daves
I have loved working with Tate for about 5 years! From the beginning, she has always been helpful, approachable, and professional. She's guided me in picking out an awesome variety of beautiful, personal, and well-fitting clothes. Getting dressed for work used to be a struggle, but now it's easy! Thanks!
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September 2023 by Brandis Montez
Reflecting on my experience about a week ago in Denver, CO with Tate Zigerman-I had filled out a booking form and messaged her on Instagram as I am attending a medical conference in October and wanted something really nice to wear. I didn’t know if a custom suit would even be possible in this time frame, but when I reached out to Tate, she called the warehouse that makes the suits and assured me they could get it done in time. She even fit me in for a fitting up in denver the next day! It was a two hour drive for me, but I was ecstatic and happy to make the drive. This was going to be my first custom suit for my first big medical conference.When I got to the Tom James building, Tate brought me back to customize my suit. That’s when things started going downhill. She started with, “You don’t want my whole speech do you?” I said I did because this was my first custom suit and I was so, so excited for the full experience. She rolled her eyes and said, “We’re just gonna start.” I was rushed through the entire process, and Tate would say things like, “Do you like these buttons on my jacket?” When I said yes, she said, “Great. We’ll pick these buttons” without letting me look at any other options. When she wanted me to pick a lining for the inside of the coat, she said, “Just pick one girl.” When I asked if I could have a few minutes to look at the choices, she said, “No girl. It’s already a miracle that I’m getting this done for you.” I was taking a picture of the lining choices at the time she said this, and in my live picture you can hear her saying this. I almost said never mind at that moment and walked out because I felt so rushed on such a big purchase, and I didn’t feel like I was being treated very well. I stayed to complete this visit, however, because I did need a suit for this conference regardless if the experience was good or not. She continued the fitting and measured me, and then asked for my credit card to pay. When I asked if there was any way I could see how the suit was going to look (even just a picture on her computer), she said, “No, our programs don’t do that” and charged my card. When I asked her about a silk scarf to put with it, she said, “I have a few but you really need a Hermes scarf. Don’t tell me you don’t know what Hermes is.” She then asked me to refer my friends to her, but “only the ones who could also afford really nice things.” From walking in the building to leaving, the visit took about 15 minutes.The swatches of material to look at were pretty tiny, there was nothing to try on, nor was I able to see the final product on a screen. This would’ve been fine, however, if the experience was better. By the time I got to my car from the building, I was in tears because of the way I was treated. I felt like I was treated like a second class citizen and like I owed Tate for asking her for help. The sale was basically already made from the time I reached out to Tate, but after I was rushed, didn’t get to look at most options and was talked down to, I text Tate five minutes after I left the building and apologized (I didn’t really owe an apology but was trying to be nice) and cancelled the order. She cancelled it, but then proceeded to block me on social media. It was an extremely unprofessional and disheartening experience.This person saw me as a quick sale and didn’t care about the way I felt or how the suit would look as long as she got to charge my card at the end. If she was afraid the suit wouldn’t have been done on time, I would’ve rather her been up front and said that and I would’ve ordered a suit for a different event later on. Instead, she rushed everything and treated me very poorly because “she was doing me a favor.” I am hesitant to try to make a custom suit through Tom James again because of this experience. I would not recommend this person.
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August 2023 by Russ Calibri
Tom James suits are amazing and having Wendy Acott as my personal Haberdasher is truly a blessing. Thanks Wendy for keeping my appearance not just professional but also top shelf.
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August 2023 by Katharyne Wild
My husband wanted to get a custom suit for our wedding. After doing a lot of research, he came upon Tom James. This company is fantastic! The sales rep (we worked with Michael in Denver, CO) came to our home for every consultation. It was a truly customized experience and one my husband said he would definitely do again. Tom James has custom suits and shirts that range anywhere from $1000 - $5000 (they have shoes, cufflinks, socks, etc.), depending on the type of fabric you’d like them made out of. Michael did all of my husband’s measurements at home and communicated via text and email during the entire process to keep him updated. Michael made sure my husband’s suit fit exceptionally well, sending it back a few times to have alterations done on the jacket and shirt. He made sure we had it with ample time prior to leaving town for our wedding. We could tell he really loved his job and made my husband feel very comfortable, and he was just super nice in general. My husband chose a mid-tier suit fabric and a higher-end button-up shirt. He looked incredibly handsome on our wedding day and now has a custom suit that he can wear to any event in the future. We would highly recommend Tom James for anyone (they have women’s suits too!) looking for a fantastic (customizable) suit for any event with a truly personable experience!
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July 2023 by Reggie Ash
About 8 months ago a friend referred a Tom James rep to me. I bought a couple items to test the waters. Now I can't stop! Clothes and customer service are OUTSTANDING! My rep, Mike Cannon, always has great recommendations for my wardrobe. I've never before received the level of service Mike provides. When a local dry cleaners ruined a shirt, Mike stepped-in and handled all the details of the cleaners paying for a new shirt. I highly recommend Mike and Tom James clothing!
