The UPS Store

Most Recent Comments

• July 2025 by Vin Tv1
  Shelby the store ma again was so so so great and amazing!!!😻 . Helped us so much and packed and shipped our items sooo quickly. We had more than 7 items and a tv/Imac and got done wuick in minutes. Thank you, you are the best!!
• July 2025 by Dan Yates
  Fast, reliable service.
• July 2025 by Reilly Swafford
  The lady at the counter is very very rude. Not helpful at all and talks to customers awful! I will never come back to this store. By the other reviews it seems like this employee has been an issue and has treated other customers the same way. Terrible person to have as the face of your business.
• June 2025 by Matt Smith
  Always such good customer service at this store. Today I sent a box that had 27 individually wrapped pieces. Super easy, quality service when I sent it. Per usual. Unfortunately, there should have been 28 pieces. I realized I missed 1 when I got home and saw it on my desk. Bummer. I went back and got the same guy who initially helped me, I suck in that I didn’t get his name but he was awesome, and he asked if I wanted gto add it to the box? I already had a bubble wrap envelope in my hand ready to send another package. He cleanly opened it for me and I put piece 28 in. No extra charge. Super service. Thank you and again, bad of me for not getting your name, you were great.
• June 2025 by Patricia Elena Hernández
  team members are very kind and helpful
• May 2025 by Dennison Malabanan
  There are times when shipping a package is very important. I recently had an experience where I really needed to get a package to someone important to me and Shelby O’Brien really helped me. She was quick efficient and helped me to make sure I got my package safe and ready to go. She answered my questions and took the time and the extra effort to really make it an experience that left me feeling good about choosing UPS for my package.
• February 2025 by Raja Sekhar P
  The Process was very simple..completed the entire process in less than a minute
• January 2025 by Aly El-Bassuni
  Ryland was incredibly helpful. Took the time to help with a label printing issue. Really appreciated his professionalism and help.
  
  The older white woman referenced by several others was rude and obnoxious. Instead of being helpful, like Ryland, she laughed at my request for help. She needs to work in the back with packages, not people.
• December 2024 by Mahalo 425
  I’ve been using this location for years, and while I’ve had some positive experiences and the staff seem to have good intentions, there’s an unsettling lack of awareness or competence at times.
  
  For example, I paid over $10 to send a simple letter via USPS certified mail. I was assured it would be picked up the next day (the 14th), but for several days, there was no tracking information—none at all! Finally, on the 18th, it appeared to have been picked up.
  
  Maybe this delay was the fault of USPS. But, if the letter wasn’t picked up until the 18th, why was I told by the UPS Store it would be picked up on the 13th? This was an important letter containing a large check, and it caused me stress and anxiety as I tried to track its status. I should've just put it in my own mailbox!
• November 2024 by Scott Dean
  They charged me $2 to print a label. I’ve never heard of this.
• October 2024 by fahrettin merakli
  When the old white woman asked me how soon you want it to get there, i replied depends on how much it will cost and she has this smirk on her face and said “you sure you wanna send it with ups, maybe you shouldn’t be using ups then”….That old lady definitely has some attitude problems… And she didnt even know how to make a photocopy of a document and i needed to show her that.
• August 2024 by Marty Toma
  The whole staff is always so polite and so helpful! I look forward to each and every visit! Always a bright spot in my day!
• July 2024 by Allyson Webb
  Although I understand all services aren’t created equal, I’m always frustrated when I go to this location. Nickel and diming for packing tape/packaging is unnecessary. I have had good experiences at the customer service center whom will help you package, tape, and label your boxes free of charge. I understand every business needs to make money but as a postal service, it just seems right to have tape and other necessities available for customers. Just some feedback to consider.
• July 2024 by Olivia Kay
  They do not accept Amazon returns
• June 2024 by Jason York
  Took a bit to acknowledge my existence even though it was empty in there. Said the systems were down and they couldn’t hep me. I’m not real sure about that. Thats fine though, I’ll go to another location.