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January 2024 by bryan moore
Won't stop calling with solicitation
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August 2023 by Jeremy Uhlenbrock
I'm really impressed by the customer service that I've recieved over the past week from the crew in Denver office. I had a very unique situation and they have been willing and able to accommodate my needs all the way. Thank you for the support and flexibility!! Exceptional customer service.
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August 2021 by Heidi Nowakowski
Absolutely horrible customer service! The unit they delivered leaked and ruined my belongings and they avoid phone calls and refuse to reimburse us for the items damaged. The whole point of having the storage unit was to protect my belongings. Order a POD instead. Their units don't leak!
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August 2018 by Cole Hughes
They have been nothing but helpful to me. I love their customer service for the time that I had my storage unit.
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April 2017 by Adrian Dominguez
I have never left a review for a business before, but wow, that was quite the disappointing experience on the phone. Trying to call a local facility, get routed to Phoenix and when I do speak to somebody in Phoenix they tell me they can help me and then they transfer me to a repeated recording that says, "We do not accept solicitations at this time". That says a lot of things about the culture...
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March 2017 by bob.aspenbrook
Overall a very good temporary storage unit. Beware they say it's a monthly cost/charge, but they're month is actually 28 days. So beware of your return date if you want a full month's worth, or surprise you could be charged for an extra month! Every time I call I speak to someone different, often out of state.
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May 2013 by Deanette Troyer
They are extremely rude and impatient. If you do not answer the door or the phone within 1 minute they leave and never return your phone calls. If you happen to talk to the office manager at this location, he is very condescending and demeaning. I will never, ever use this company again!
