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November 2023 by Randeep M.
Grateful to you you did great jobs you guys do great job I recommend you to go there for any repair you need for your truck
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November 2023 by Гриша ямпольский
It must nice to do what they wanna do. Had an emergency need a few parts. But when got to it said that they were open till 12 am got there at 10 pm parts closed service open but the service can't help you. So if you break down and need parts/ supply in a hurry don't hold your breath to see if they're open call them to verify which I kind of did that was the waste of time as well cause they'll put you on hold to make you feel like someone cares and or gonna pick up on the other side. Maybe us truckers should start doing the same deliver our loads when and what time we want to especially if anyone is delivering for rush centers. Maybe than they'll be more diligent about the time they choose to close.
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November 2023 by Michael Scherkenbach
Heather and the entire parts team at Rush have always gone above and beyond to source what need and deliver in a timely fashion. From obscure door panels to complete cab skins, the team has the knowledge and expertise to find exactly what we’re searching for.
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November 2023 by Chris Barnes
They had the parts in stock. I called the service department and got Wayne Reynolds on the phone. Great guy. Got me in and out. Now I will say that this locations labor rate is high as hell but the service is 2nd to none. Keep up the great work.
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November 2023 by Tonja Lockhart
I have called several times today and the last 3 days.. I'm trying to check on my truck and no one seems to stay at the service desk. It seems unprofessional. Makes one feel like no one matters if they are putting customers first. When I call the phone rings up tp 20 x every time. Only seen to get answered early in the am. Why is that. But can't get a single answer after 2pm.. I've been calling since NO ANSWER IN SERVICE department
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September 2023 by Azer Ademovic
Hey guys this body shop is the best in town! Jake the service writer was awesome always stayed in communication with me even though the bumper manufacturer took 5 weeks. Jake is professional and honest about the entire process. Once it arrived the truck was in and out under 24 hours. Bobby also stayed on communication with me and was super friendly and professional. Mike was my technician that really took his time and got it right! High high quality of workmanship and these guys are completely DIFFERENT THAN THE SHOP AND SERVICE!!!!
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August 2023 by Lance Morris
As you can see the negative reviews keep piling up. Steer clear. These parts guys are unhelpful. Better off ordering online or finding another business to order parts. You call and order a part, one guy says it’ll be here next day, drive an hour drive to come get it all to find that the order was never created, and the part was never ordered. Best part is the guy at the counter tells me I need to get a hold of freight liner to find out a part number. Isn’t that what they do, take time, order the part, and charge their markup to make money and do THEIR job. Lazy and unhelpful. I won’t be back.
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August 2023 by Aaron Sanchez
I was in today to get a long list of things I needed. Normally i hate going in because I spend the evening trying to get the parts but today was awesome. A young man Gage I think was his name helped me out and it was a great experience. He was very helpful and knowledgeable with what he was doing!! I give Gage 5 stars for doing a great job. Thanks
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August 2023 by Alberto Gutierrez
5 starts on sucking, keeps my truck for 2 month to replace, fuel pump and water pump, a/c problem couldn't be diagnosed because it has no ecu codes, they are not technitian, the just part's changersIf they don't have a code, they can't do it, and originally price was 8,000. Some at the time to pick up went to 10,000 and some, never coming back to any rush center. Labor 1,897 for fuel pump and water pump that's all they did...
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August 2023 by Jesus Sanchez
Gage at the front counter is always super helpful and nice finally they have someone that actually takes pride in there job!
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July 2023 by Tyler Waters
The parts department is a joke this place needs to go under never in my life have I wasted so much time waiting around it’s every time you go here don’t waste your time peterbilt is hands down the worst in the trucking industry
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July 2023 by Edgar
For the most part when you're at the store it's good service but I usually call ahead to check on parts. They have been slacking big time with their phones.
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June 2023 by Gerson Recinos
Definitely the worst customer service. Rude, first nobody answered the phone, if you show up the talk to you like your asking for free parts.. you need to hire people who know how to treat customers...
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June 2023 by mike kirrane
Rush is the worse there prices are ridiculous compared to other peterbilt dealers they work bankers hours half the time they don't answer the phone the other half they don't have what you need in stock they went give out part numbers so you can go somewhere where people are willing to work and get you what you need this is a 24/7 365 industry of you can't keep up rush cost you're doors so the Larson group can take over and get things done I give completely up on rush I try limping the truck to Joplin these daysMy peterbilt is a kenbilt because I have to get most of my parts from mhc these days because you guys are never open
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June 2023 by Jared O'Brien
I brought my chip truck to Rush Truck Centers in Commerce City, Colorado to have the PTO, which controls the dump hydraulic, fixed. Their tech said he could fix it but after replacing almost all of the parts to the PTO he gave up and tucked it away for a month without letting anyone know. I just picked the truck up today 6/16/23 and reluctantly paid $5,121.64 for a truck repair they DID NOT HAVE THE COMPETENCE TO PERFORM. Now I am forced to have a mobil mechanic come out, a further expense to me, to fix my truck before a large job we have scheduled for this Monday. When I picked the truck up they told me the valve body is bad, why they couldn’t diagnose this and fix it in a timely manner I’d beyond me. My company is small and this has cost me dearly. DO NOT GO TO RUSH TRUCK CENTERS FOR YOUR TRUCK REPAIRS!Extremely dissatisfied,Jared O’BrienO’Brien Tree Care, LLC
