-
January 2024 by Fred Smith
Very professional and very nice people.
-
December 2023 by P Petersen
Denis was great to work with. He worked with our schedule and handled interactions with the insurance company. The workmanship on our repair was outstanding. Very satisfied and highly recommend!
-
November 2023 by Chris Seigler
One of the most important parts to any business is making people feel important when they call your business… the person who answered the phone (a young woman) was kind and empathic so much so that I wanted to leave a review even though I did not end up bringing you my trailer. Trust me when I say that I contacted a dozen locations—most were unfriendly. You all exceeded expectation. Keep up the kind work. I’m glad you’re booked out a ways.Groomer ChrisSeigler Pet GroomingPS-to the kind woman who answered the phone. All is well. I had it towed to discount tire and put 2 new tires and wheels on it and we are good to go. Thank God!
-
October 2023 by Daniel Franklin
Top notch professionals. Stuart and crew at Universal not only did a spectacular job repairing my built out sprinter van, but we’re extremely patient in dealing with the insurance company who were an absolute nightmare to deal with. The insurance company refused to address my needs in a timely manner and Universal RV maintained the utmost professionalism. In addition to all of this, they cleaned the inside of the vehicle and it was spotless. Highly reccomend them for anything!Thanks Universal!
-
October 2023 by Randy Leonard
It’s impossible to say enough good things about Universal RV Collision in Longmont, CO. Stuart and his staff are head and shoulders above all the others in terms of customer CARE and SERVICE, honesty and integrity. Add to that the most impeccable quality of the work they do – perfection. The waiting time for RV repairs now is months and months out, heard this September that they are now booking for next June. Get in line. I was not their best customer ever, in that in Colorado, once the snow season comes in early fall, it’s next to impossible to sell an RV. It was very important to my situation to get the job done. It did take 3 months, but the final product is a beautifully restored motorhome that will be loved and appreciated by more owners on down travel the road. I was anxious, begged for the quickest turn around, a pain in the neck. And Universal Collison’s remarkable team graciously came through in spades. Fantastic work! It is now listed for sale on 6 national RV sales websites. She's a beauty because of your craftsmanship.Thank You.
-
September 2023 by Randy L.
It's impossible to say enough good things about Universal RV Collision in Longmont, CO. Stuart and his staff are head and shoulders above all the others in terms of customer CARE and SERVICE, honesty and integrity. Add to that the most impeccable quality of the work they do - perfection. The waiting time for RV repairs now is months and months out, heard this September that they are now booking for next June. Get in line. I was not their best customer ever, in that in Colorado, once the snow season comes in early fall, it's next to impossible to sell an RV. It was very important to my situation to get the job done. It did take 3 months, but the final product is a beautifully restored motorhome that will be loved and appreciated by more owners on down travel the road. I was anxious, begged for the quickest turn around, a pain in the neck. And Universal Collison's remarkable team graciously came through in spades. Fantastic work! It is now listed for sale on 6 national RV sales websites. She's a beauty because of your craftsmanship.Thank You.
-
July 2023 by Jared M
Truly easy and fantastic experience from start to finish with this company. Great work, looks brand new! Great communication.. simply perfect! I highly recommend this company!!Service: Body & Trim
-
June 2023 by Pete Langlois
Perhaps they're good and repairing newer RVs, but if you have an older rig (mine is a 2006), don't waste your time here. Find another shop.They have very poor communication. Took over a month for them to even start a quote. Then I had to chase after information about whether they could find parts and/or complete a custom bodywork job. After many requests for updates they finally told me they couldn't do it. Why not just tell me this from the beginning?
-
May 2023 by Heather McClure
Thank you so much for the kind service and for putting my Jeep back together!Service: Body & Trim
-
February 2023 by Jim Clements
Couldn't be happier with the service I received. Dennis was awesome and very professional. Something you don't see much of anymore. The repairs were perfect and completely invisible.
-
February 2023 by jonwright3803
Max was good to work with - answered the phone and actually called back if he wasn’t available. Easy to deal with and set proper expectations. They repaired and repainted some minor body work on my RV. Had to do like 4 colors and looks good. Would certainly recommend over Lazydays any day of the week.Service: Body & Trim
-
January 2023 by JR Ketelsen
Oh boy! Do I have a story to tell about Universal Fleet RV. A great story!I had a difficult case that Universal Fleet RV & Auto Collision worked overtime to solve for me. I had an accident in the Spring of 2022. My insurance company was not cooperating with me or Universal Fleet. Universal negotiated the best result for me. They got the full amount for the repair with OEM parts. They fought through the insurance company and supply chain challenges to complete the repair. The camper van looks brand new and... wait for it... They delivered the completed van to my front door.Thank you Dennis and the entire Universal team.These guys are the real deal. I hope I do not need their services again, but I can highly recommend them to anyone needing RV repair services.Service: Body & Trim
-
October 2022 by Frank Cowper
I can't thank Dennis and the crew enough for all that you guys did. Dealing with the insurance issues and keeping me up to date and in the loop throughout the whole process. I would highly recommend this company.Service: Body & Trim
-
September 2022 by Neil Schirmer
Great experience, start to finish. There were a few insurance hiccups that Dennis and team helped me work through quickly. Dennis is super nice and was very responsive across the board. My van repair appears flawless, and the work was finished ahead of schedule. We have our go-to place from now on for any future body work - highly recommended.Service: Body & Trim
-
August 2022 by Michael Soguero
UPDATED 08.24.2022Haven't had the work completed yet, but wanted to get on ahead of time to acknowledge how helpful and available the entire team is at Universal. In just a few hours, I interacted with Ashley, Dennis, Max and Rick - they took in photos of the damage to my 35ft Class A and called me back within 30 minutes to give me an idea of the scope of work and the alternatives I had. I brought the RV into their place and they were looking at it within 10 minutes to let me know all my options (I previously wrote "from quick fix to perfect restoration," however I misunderstood: they only provided one option for fixing). I cannot overstate how much more comfortable I am leaving our motorhome with Universal (see my other review for Cousins RV - much more difficult to get in communication). Hourly labor costs as of today are $160 which are also lower than the alternatives i checked. On a disappointing note, despite the lower hourly cost, the number of hours estimated to complete the work was over 30 hours whereas my comparable from another business was 17.8 so the final estimate ended up higher than I expected and higher than the other business. At this time, the team at Universal is far more accessible, friendly and informative than I have found elsewhere so it somewhat compensates for the higher cost. Will update here once the work is completed.Service: Body & Trim
