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March 2024 by Steve T.
Great employees very helpful. One particular manager is very unprofessional with female cashiers in front of store. Overheard now on two occasions his berating and demeaning tone out loud in front of customers. May not shop there anymore if I hear this man bully younger females. Please send him to manager school. Your business will suffer with such public display of poor management and lack of character. Good luck with continuing to allow this toxic person be in leadership. He cannot handle it.
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October 2023 by Anthony Ricco
The people here are always so friendly, especially Evan in the outdoor/ gun/ hunting department.
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October 2023 by Marcia Hajj
Looking for small propane bottle for a camp stove they had none only large propane ranks were available.
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September 2023 by Tim Walsh
Huge selection of all the best work clothes, shoes and farm equipment!
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June 2023 by Brandon Hainline
I love this store! Such a great selection for everything you need. If it wasn’t fit this store it works be almost an hour drive to get some things. Staff are always super nice and management is also always very attentive. Every time I walk in I’m always greeted!
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April 2023 by Nick Tuttle
Original: This store refuses to accept a valid US passport with vehicle registration for a background check on FFL transactions. Had I known they would not follow ATF and CBI regulations I would have chose a more helpful FFL dealer in the area.Edit: Received the review response posted below first thing next day, though no direct reach out. Figured I would call Mountain Guns nearby and they verified they would accept above ID. Furthermore, they were willing to cross the road and do an FFL to FFL transfer to clear up the mess. I then called Big R to confirm the desire to have the FFL-FFL transfer. Upon calling, spoke w/ Bob (original interaction). Bob took ownership for the mistake and said we could proceed with IDs provided. After coming in, Bob did all it took to learn the separate process and spent a good amount of time digging in.Long story short Bob did what it took to make things right and really put up a fight with the knowledge and systems he was provided. Larry also kindly assisted and kept Bob and myself company by chatting on other products and such as he could. Ultimately everything was good (as expected) and transfer was complete day three. Was a learning moment for all and I get it, CO state ID is easier, I'm just in between getting renewed and looking to acclimate and zero a new rifle before a competition shoot. Did feel a bit like the 'whisper' of the store coming back in day two, like everyone assumed I was doing something wrong. Many side chats and check-ins with glancing occurred which was uncomfortable and unfortunate. Regardless, I'll continue to support. Thanks to Bob, Larry and Linda.
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January 2023 by C C
I don’t think I could enjoy the staff of a small retail store more than we enjoyed these guys! The manager that helped us make a purchase was SO nice and accommodating. All of the sales associates were so helpful and patient. We really enjoyed shopping here!
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December 2022 by Gina Terinoni
We used to shop here regularly.Yesterday, my 9 yr old son and I headed to the animal food section and a Rottweiler barked loudly and out of control and tried to charge us from the side. Luckily, we were able to slowly slip back into an aisle.There were other customers who were visibly concerned and angry.The owner had it on a leash, but, it drug her. She sweet talked to it like it was a 5 lb dog who was “just being silly!” That’s what she was saying.This is ridiculous to have to experience this inside a store. That dog was not asked to leave. It was a ticking time bomb after that.Good luck and be careful.We won’t be back.We’ll drive down the hill instead.
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October 2022 by Mountain Dweller
Good place to shop but the center charges extra fees. For big purchases it can be worth the drive to another location.
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August 2022 by J J
Do Not buy a chainsaw here. It won't run right, and the customer service is awful.
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July 2022 by Smokey Allan Ritter
Love to see what's new at Big R Farm and Ranch Supply. Especially the boots and shirts. They also have many choices for dog food and horse feed.Come up to Conifer and cool off from the hot Denver Summer weather. It's 20° cooler up here. They even have a customer Lounge where you can relax and eat popcorn! Check it out. And ask for Isabelle if you need help finding something.
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May 2022 by Hannelore Burris
WOW! This Big R had so many products! They even have guns and ammo! The staff were friendly and helpful, and we came out with more than what we we're looking for! Loved the store for years hadn't been back for a while, but my oh my this got better with age!
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March 2022 by Bruce Price
I bought a chain saw last week and they started it but did not check to see if it would idle. So it it won't idle and I called the store and talked to Jim the manager. He told me he would not exchange the saw even though it does not run properly and is only a week old. When I tried to explain to him that this is wrong he hung up on me.
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November 2021 by BrianB1008
I have been a satisfied customer at this store until my last purchase there. I bought a cub cadet snowblower and it was assembled poorly. I brought it back to the store for inspection, which was a lot of time and effort on my part. They looked at it then told me they don’t do returns on power equipment. No attempt made to fix or replace anything. They don’t even stock the correct shear pins for the machine. I am very disappointed in the lack of customer service! That is how you loose customers!
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October 2021 by Deb Wagler
Good variety of goods for animals
