City Market Pharmacy in Cortez is a friendly and helpful place that strives to assist customers as best as they can. The staff are generally friendly, patient, and willing to answer questions, even when busy. They are experienced with changing prescriptions and make the process easy, especially for those returning after moving back to Cortez. The pharmacy offers a drive-through for added convenience, and customers are advised to order refills a few days in advance. While most interactions are positive, some customers have experienced slow prescription filling times, possibly due to staffing issues. There have been occasional concerns about professionalism, such as miscommunication about insurance coverage and early lunch breaks, but these are not common. Overall, City Market Pharmacy is appreciated for its hard-working staff and good service, making it a reliable choice for prescription needs in the community.
These folks always do what they can to assist me! If you're patient and kind, they might even help you in a pinch. Thank you Krystal and City Market Cortez Pharmacy for all your hard work!
November 2022
A couple of times now they have badly let me down by not having my order when they had told me previously on the phone they did.
November 2022
The staff are always friendly to me. The only complaint I have is that they take awhile to fill prescriptions. Maybe they are short staffed. The pharmacist always takes time when I have questions. I like that it has the drive through. Just be sure to order refills a couple days ahead.
