Verizon is a business with staff who are helpful, knowledgeable, and kind. Customers often experience excellent service, especially from employees like Kenzie, Heather, and Logan. Kenzie was praised for her professionalism and ability to handle phone issues efficiently. Heather was appreciated for her patience, unbiased advice, and friendly personality, helping customers with billing concerns and upgrading their phones. Logan impressed with his intelligence, helpfulness, and ability to address all needs, including fixing mistakes and suggesting ways to reduce bills. Customers noted that the staff provided valuable deals and tips, making their visits pleasant and productive. Overall, Verizon's employees are seen as pleasant, helpful, and dedicated to providing a good experience, with some suggestions for improvement in consistency.
Heather, what a nice, expert, kind and generous representative. Much appreciated. Apprentice James
March 2026
The lady that help me was very helpful in explaining everything I needed to start a Verizon plan.
February 2026
Good place to get a phone. I got me a Pixel 10 Pro XL. Very good service and agents. Enjoying my Pixel 10 Pro XL at home and work. Good camera and pictures. Thanks for the new phone Rick.
