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March 2024 by Ray Aley
Tired but quite affordable and they accepted my best friend! No extra charge for the Mule Deer either!
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March 2024 by Mike Crouch
Rooms were clean, people are nice but this is a very very tired worn down property, maintenance and looks do not match pics, pool was green, not even sure this facility is worth remodeling
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February 2024 by Jan Kubelka
Dirty. Found a pillowcase that looked like somebody wiped a floor (or something worse) with it.Didn't even get an apology - they did give me another pillowcase though ...
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February 2024 by Susan A
We got a pretty good rate for a suite which was nice and spacious. I think listing by pros and cons will be the easiest!l We were in town for late season hunting so we weren't looking for luxury! HaPro: Big, spacious suite--lots of room to walk around even with luggageCon: Old, outdated room with old heat/AC window system that probably needed a deep cleaningPro: Location--close to restaurants, Walmart, gas station, Urgent Care, Murdoch'sCon: Coin washer & dryer not working at all! Sign looked like it had been there a whilePro: Full sized fridgeCon: Tiny, one serving "smaller than Keurig" coffee maker (ended up buying a coffee maker at Walmart!)Pro: Nice, plentiful breakfast every morningCon: Closed completely on NY Day (2024)!Pro: Indoor hot tub & poolCon: Right outside many of the rooms-- so request a room away from the pool unless you want to hear "pool talk" for hours!In all, decent hotel for the price. Breakfast was probably the highlight. Nice, spacious room even if it's outdated and older. The lobby has been updated and it looks nice. Note the video--the bathroom fan seemed like it was about to explode!! LOLPS--As we packed up we found an old sock that did NOT belong to any of us! Kinda creepy!
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January 2024 by Brett Arnold
10 stars for the amazong free breakfast. Best continental breakfast ever. Met the chef and heard they give him flexibility to make what he wants and damn it was good. Hot tub was super hot too! I'd put this place toe to toe with any other budget hotel in the country. Way to go team!Noteworthy details: Breakfast!
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January 2024 by Jeff Holmes
Absolutely gorgeous, indoor pool & hot tub rec ctr hot tub. the nicest hotel in this
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January 2024 by i Minon
Absolutely gorgeous, restaurant &bar. Indoor pool rec ctr hot tub, and pet
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January 2024 by Klaus Dodd
This place is great! We went hunting and stayed here. The service and food was great. The room had a couple issues. The hall light in our room did a little bit of flickering and the shower didn’t work great but it did alright. The shower has a slight draining problem. Other then that the stay was great.
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December 2023 by Moses
My stay at Quality Inn was a mixed bag. While the rooms could have benefited from a bit more attention to cleanliness, the service was outstanding. Staff were always on hand, eager to assist and make my stay comfortable. The location was a major highlight, conveniently situated near key attractions and amenities. The addition of a hot tub and swimming pool was a delightful treat, perfect for relaxation after a day of exploring. As a pet owner, I appreciated the pet-friendly policy, making it a stress-free experience for me and my pet. Despite the room cleanliness, the excellent service and facilities largely compensated for it.
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November 2023 by S J.
DO NOT STAY HERE. There are several other hotels in Craig that are much nicer. This place is old, run down and smells musty. The rooms are old and dingy. The price per night is overpriced and if you have any issues the Manager (Diane) will wait till you leave before she reaches out. I booked a room for a 7 day stay. I was elk hunting north of Craig. I booked through the hotel's customer service phone number; not a third party. When I checked in I looked on the hotel's website and found my same room for $30 cheaper per night. I requested a price adjustment and was told by front desk staff that only the manager could do this. After 8 days, 2 voice messages and 3 emails the manager Diane finally responded via an email to me. Mind you that I had already checked out. Her email was informal and basically said NO CHANGES will be made to my bill. That amounted to being overcharged $210. What a money hungry manager. So much for customer service. I will never stay there again and my advice to you is don't stay here either. Hampton Inn and Suites is around the corner and is a much newer and nicer. They are priced about the same. This hotel, compared to the 2 others next door, is a dump. Spend your money somewhere else.
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November 2023 by Lisa C.
Lower than zero. The worst part is the staff. But the rooms are horrible too. Staff: the doors don't work. My room key only worked one time and stopped working. I went to the desk to get it fixed and the woman said "you need to use it in the right door", yes, I can read numbers. It was the right door. Then she suggested I try it a few more times. No, I had been trying for 15 minutes. I asked her to reset it, she asked for my ID, fine. She said "I don't have a reservation in your name", I told her it might be under my husbands name (same last name). She said "there's no reservation with that name either". Ironic, because there is and I told her the room number. Then suddenly the story was "well then I need to see his ID", fair enough. However, I was told his wallet was still in the room. So I asked if housekeeping would be able to go in and get his wallet. She claimed "we don't have housekeeping", well, that explains why the rooms are gross. I asked how I'm supposed to get his ID then, she said "sorry, I can't help you". Are you kidding me?! So if you lock your wallet in your room and the key stops working, you just don't get to gather the rest of your belongings to leave this awful place. Rooms: someone decided having a pool in the middle of the lobby was a great idea. So water drips off all the glass, walls, windows and doors. The drywall tape is peeling off the walls and there mildew on everything. It stinks so bad. The rooms are dirty, like absolutely filthy. Probably because they don't have housekeeping. The rooms are so hot because of the pool and humidity, and the a/c doesn't work. The curtains are too far from the wall to keep the hall lights from shining in your face, the TVs don't work, like any of them in any place of the motel, and the keys to the room don't work.
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October 2023 by Aaditi Anjankar
Location vise it’s amazing but over all my experience wasn’t great !Rooms were okish not that great !They offered free breakfast from 6 to 9 and I went there at 7.15 and they were out of bread! I mean really ?Then they had pancakes and scrambled eggs which was cold! Couldn’t eat that as well.They kept some oatmeal which needs a microwave and they didn’t have one at the breakfast area.. really guys ?I would not recommend this hotel!
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October 2023 by Brent B
Biggest problem is No Elevator.And the signage could be improved a lot also.Staff was friendly and the price was decent for the Fall Colors Season.Hr. and a half from Steamboat and Dinosaur Nat Park, in opposite directions.
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September 2023 by Amy Norton
Hot tub was actually hot. Asked for more towels and the housekeeping staff went above and beyond and went ahead and made the bed and replaced supplies. Other than a loud a couple one of the nights the room was quiet. Exterior dores which are supposed to be key card access were broken. Reported that to the front desk but that was not a priority to the front desk worker.
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August 2023 by Rockn Socal
Reserved the room (7 nights) over a month in advance & still ended up on the 2nd floor. The disgusting customer service started at check-in when we learned they canceled my mom's 1 night reservation (but not Our reservation) due to "late check-in". Entered the room & found dried blood on the bathroom floor... and a half-used roll of toilet paper. We vacation in this area yearly and we will Not be returning to Quality Inn. The only positive worth mentioning was the daily breakfast offered with a good variety of healthy choices. Unfortunately the serving staff made little effort to hide their obvious displeasure with having to provide this service.Noteworthy details: This facility is equipped with an indoor pool that I never saw anybody use. This may be due to the unhealthy-looking Green water...
