Transmission Repair in Craig, CO

“Wow! I am impressed. Clean, friendly and I was treated equally. They know what they are doing. They looked at my car to give me a quote with no charge. The quote is the best, professional, easy to understand I have ever seen. Shows photos, etc. I was in the shop same day. If you have to wait for them to get the job done they make sure you are comfortable. Offered beverages, Snacks, etc. Communication between employees is outstanding. I look forward to doing business with Chapmans in the future.
Thank you”

“Highly recommend this place. I was traveling alone with my kids and my car broke down. My gear cable to the transmission had broken. Nancy tracked down the part and went and picked it up before closing for me. I was driving in terrible snowy road conditions and unable to take my car out of drive. I didn't have service but she continued to call me back until she reached me. She asked if we were okay and just showed human empathy. I When I arrived they quickly got me in the garage. Danny, lowered the car he was currently working on and got my car on the lift to take a look. I explained it was my birthday trip and we were supposed to be skiing. He said he would get it done first thing in the morning. He showed me the problem and the part I needed on a diagram on the computer. Nancy not only texted me before 10am that my car was ready but she also wished me a happy birthday. I had also called Chevy because I drive a Chevy. The girl who answered the phone was rude and annoyed. When I talked to the mechanic he was aloof and could care less that my car broke down and then I was traveling alone with my kids. They did have the part in stock. When Nancy called me back and just her kindness and care made it an easy decision where to take my business. I drove straight to them. In times like today be human, be kind, be empathetic and support LOCAL businesses. Thank you Danny and Nancy for your concern, empathy, urgency and getting us safely on our way, salvaging our trip.”