“I am surprised and amazed with my experience at Chapman's recently. I drove up to the shop, frantic, on a cross-country road trip, alone with 3 young kids, mid-Friday morning of a long holiday weekend set to start school the following week. Chapman's had an appointment available to diagnose my vehicle in the early afternoon; after calling around town this was my best option. There was a concern that the problem was significant and could take until the following week to get parts. Fortunately it was not this problem; they diagnosed and fixed the problem in 15 minutes, and even provided a full vehicle inspection report to me. My kids were able to use their wifi while in the customer waiting room, and Chapman's even helped unload and load our bikes from the vehicle bike rack as required for inspection. Very professional, kind, honest, and helpful; I would definitely go back to Chapman's if I lived near-by!”
“I am surprised and amazed with my experience at Chapman's recently. I drove up to the shop, frantic, on a cross-country road trip, alone with 3 young kids, mid-Friday morning of a long holiday weekend set to start school the following week. Chapman's had an appointment available to diagnose my vehicle in the early afternoon; after calling around town this was my best option. There was a concern that the problem was significant and could take until the following week to get parts. Fortunately it was not this problem; they diagnosed and fixed the problem in 15 minutes, and even provided a full vehicle inspection report to me. My kids were able to use their wifi while in the customer waiting room, and Chapman's even helped unload and load our bikes from the vehicle bike rack as required for inspection. Very professional, kind, honest, and helpful; I would definitely go back to Chapman's if I lived near-by!”