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November 2022 by Kelly Cross
Avoid at all cost! Spent $6k in May 2022 on couches. The seams are coming apart and they won't do anything to help except charge me to fix it. Please support a company that will stand behind what they sell!
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July 2022 by Kandis L.
I had excellent service from start to finish at Furniture Row! Nate, my delivery guy was EXTREMELY polite, personable and delivered my furniture with a smile! Thanks Nate!
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May 2022 by Josh Gunn
Great quality beds and a lot to choose from. They have great deals too.
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May 2022 by Kimberly Williams
I really like the sales person Miguel who helped me with every piece of furniture he was the best customer service salesman I’ve ever worked with
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April 2022 by Regina Metivier
Excellent, friendly service.
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April 2022 by Aaron Marquez
They have terrible products! Wish I could give negative stars. Unhelpful staff. Managers are the worst. Have had to have the same item replaced numerous times and it gets worse each time. Would never recommend this place. Just go to American Furniture instead they have better quality and better prices
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March 2022 by Maiv Kub L.
If you need furniture, do not go here. Prices are over the top. There is no customer service what so ever. We walked around for 20 mins and not one employee asked to help us. I'm taking my business somewhere else.
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March 2022 by Sheila Campbell Vessey
They had exactly what we were looking for! And very good service!
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September 2021 by Justena Pritchard
As always such a great experience. Thank you Jamie for taking me all around the showroom to find me the perfect rug to fit my style. You are Awesome!
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September 2021 by Ashley Slaymaker
Not happy at all… spent $5k on a modular set in the beginning of July. Never received a confirmation call,text or email. Called the store 4 weeks later, to get an update or confirmation of any sort and I get the run around. They can’t look up purchases in store, so I called customer service line and they weren’t able to locate any order, or even find an account associated with our information. Get transferred to Denver mattress just for them to transfer me back to the store. The associate I spoke with hangs up/disconnects within 30 seconds. We call back just for a guy to keep stumbling over his words and trying to defend his coworker. All we wanted was an update on our sofa but now we are canceling our order and going elsewhere. First and LAST time dealing with Furniture Row.
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September 2021 by Brendan Willits
Typical big box furniture store. Quality can fluctuate, and so can the prices.
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September 2021 by Kathleen H.
Miguel was very helpful to us as we shopped for a new recliner. He showed us several options, answered questions & showed us fabric samples. He was efficient, professional & thoughtful!
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August 2021 by Tracy Trentlage
Salesperson was fantastic! She really took her time to help me find the furniture that fit my home decor and the
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July 2021 by Tania JC
The customer service that Miguel Aguiar gave me was unique. He is so amazing, helpful, very kind and knowledgeable. Definity i will always work with him in the future. Miguel speak spanish as well.
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April 2021 by Korey Andrews
Excellent customer service great experience!!
