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December 2023 by Sean Klongerbo
Staff was very knowledgeable and super helpful. Highly recommended!!
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September 2023 by Adam Keefe
Good small town people! big city parts store!
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June 2023 by Bobby Piatanesi
Extremely diverse mix of items in the inventory, something for everyone. Owner was friendly and engaging as well as willing to deal on prices. Will definitely return to this location and pick through the inventory again. If you're a picker, you definitely need to check this place out.
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June 2023 by Tey R.
Great customer service friendly and helped me with everything I needed I brought my starter and alternator in. he tested it after chatting for a while I learned his name was Heston, He was very knowledgeable and kind thank you for everything SLV Parts
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April 2023 by Nathan Ramirez
Items online do not reflect what is available in store.
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January 2023 by Sam Alex
Good group in here. Friendly service, earnest desire to help, and ability to get a lot of parts delivered to the store within a day or two if it's not on site. Always appreciate their help.
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November 2022 by JJ L.
Helpful and pleasant. Heston knew exactly what I was talking about when I needed parts for my Jeep, even though I didn't explain it very well. He took the time to make sure the parts would fit before I purchased them.
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November 2022 by Jen Miller
This is what it looks like, When your battery just needs a little jump.I called and they provided. Amazing customer service, friendly service, Faster then anyone around, and with a smile.. Thanks I’ll never forget this one! Saved my life now and I’m the future with this one!!
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August 2022 by Vickie J.
My windshield wiper broke a few miles outside of Del Norte, CO and thought I was fortunate to find a NAPA just down the road. WRONG! NOT fortunate! As my traveling companion (another woman) and I pulled up and jumped out with the broken wiper blade in hand at 2:02pm on a Sunday an employee let a customer out the front door and promptly LOCKED the door! (The closing time was 2pm.) Even as we were hurrying over from 5 feet away! We knocked and pleaded for them to help us as we were preparing to drive over Wolf Creek Pass on a Rainy day. No luck ... they would not help. The employee counting the cash drawer and preparing the bank bag would not even look at us! The windshield wipers were literally 4 feet in front of us at the front door we could see them thru the glass door! This could have been a 5 minute transaction and I would be writing a very different review. It seems that nothing has changed at this business as the other review written in 2015 comments on the same bad behavior of employees at this business!!! Just a couple of young employees that could have done a good deed and helped out a fellow human being by staying at work for 5 more minutes in a semi emergent situation who instead chose to have no morals, ethics or compassion! I will avoid this business at all costs and spread the word throughout the Bayfield, Durango, Mancos, Cortez area that if you need help while traveling in this area to try to get to the O'Reilly Auto Parts store in Pagosa Springs, CO. We made it over Wolf Creek Pass thru a downpour with a rag tied to the end of the drivers wiper arm. We pulled into O'Reilly Auto and they had exactly what we needed AND installed it for me!!!
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July 2022 by Brian Lance
Mason is a great guy, and knows his stuff. Really appreciate his help, thank you.
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July 2022 by Neal Walters
Great people and very helpful. Had parts for my son-in-law's 16 year old van that had needed replacing immediately while the family was here on vacation.
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May 2022 by Jonathan Lemaire
Great knowledgeable and friendly service!
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March 2022 by Kathleen Lewis
Very helpful. Quick too unlike MV one
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December 2021 by Chris Brown
Bought a battery almost a year ago, they tested it and said it was bad. But they would give me the warranty because I didn't buy it under an account, or had my receipt. Very poor. If I could give this store a negative point value I would.
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December 2021 by Ali Mesta
The owner is very Nice, he was very helpful and very knowledgeable.
