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January 2024 by Cynthia Romero
Thank you to Omar for helping me out with my battery removal and installation. He was friendly and super kind.
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January 2024 by carlos dominguez
Called and was put on hold and waited for 4:52 then it hangs up smh wow ??
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September 2023 by Lacy Burkhart
Helped me with everything I needed to get the right parts for my car. However they do get long lines and would be helpful if they put a isle for questions about parts.
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June 2023 by Gamaliel Portillo
It will be the last place I shop for partsI find it insulting that I can bring them my money but won’t let me use the restroom!!!
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May 2023 by Patrick Ayres
Convenient location and reasonably well-stocked inventory. Have had problems with returning items here that were purchased at same franchise elsewhere, even with receipts. Staff not really engaged in the transaction, but capable.
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April 2023 by Dominic Gardner
Came in to the advanced auto and Diego took great care of me. Best customer service I've received at an auto parts store. If you need parts and good service go see them.
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April 2023 by imani gaye
Zak was very helpful with answering all my questions. He was very patient and took his time. Zak is one of the best! Always ask for him he knows it all. Will be coming to see him about my car questions!!!
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February 2023 by Rhiannon Kennedy
Andy was very gracious in his help and customer service with my windshield wiper.He took the time to assess and trouble shoot the problem I was having and then took the time to fix the bolt on the wiper.I sincerely thank you Andy for your kindness, customer service and time!
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February 2023 by Kurby Accord
I bought a pt brake tool about a year ago (LIFETIME WARRANTY ) unfortunately with tax season I wasn’t able to recover my receipt . Also with my account number I went to the store twice and the lady upfront just did not want to work with me and kept being extremely rude . So I went to the advanced on colfax and got my tool replaced no questions asked !!! Man what bad service some people can cause she didn’t give me her name but the managers Is CHARLIE. Bad
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December 2022 by Jeffrey Owens
Super helpful staff! Maritza was great.
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November 2022 by Aarob Aarob
They did have the optima battery I wanted in stock but said they don’t do free installation at this store. Kind of a bummer since the sign above all the batteries say “free installation”
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October 2022 by P Cal
The guy I spoke with on the phone (calling himself Pedro) claimed to be the manager but I hope he was just a disgruntled employee pretending to be the manager.He answered the phone with an attitude and was giving me the wrong information while also being a d*ck about it for no reason (pretty funny when I think about it, in hindsight). I found out later when speaking to customer service that the policy he was citing on returns was completely wrong. It's one thing to be rude but when you are also d**** it really makes it difficult to deal with someone. I'll avoid this store and try to give Advanced Auto another chance at a different location.
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October 2022 by Sharon Franco
"GENERAL MANAGER" takes car phone holder and smashes the suction cup to a metal shelf to show how strong it is. As if any car has a metal dashboard to attach it to. Refused to refund as it had been "used" when it would not hold for even a block. Will not use this store even though it's in within walking distance of my house. No customer service and sarcastic attitude ruined the store for me.
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October 2022 by Evan Taylor
What auto parts store doesn't run codes on cars?
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October 2022 by Alberto L.
Don't ever buy at this Advance Auto Parts, i brought some control arms and at the ende I didn't ended using them and when I tried to return it, they didn't let me do it. I mean i get it if it was already the 30day period warranty return but I tried to return the pieces no even 5 days later. The guy was all rude, telling me to go to another store because they couldn't do it. This is the only store I have had problems like this, every other Advance Auto Parts staff are always nice. Will definitely never buy from this store and I recommend you guys to do the same. Just save ur time and go to another Advance Auto Parts. Customer service is the worst here.
