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July 2023 by Darryl Short
I'd like to first start with the fact that we've worked with a particular contractor for this company for a couple of years and never encountered any issues with him or his team. Actually began developing a good working relationship with him and he assisted with many small things around my house with the utmost professionalism and quality of work. So we decided to allow him to design and rebuild our deteriorating backyard fence. Not only was this a big mistake but this fence project has soured our relationship and completely altered my perspective on trust regarding contractors in the future.Simply put, we asked him to build a fence at the same height of the existing fence and to be placed in the same location. He managed to convince us to go with a higher quality build of cedar and to add a top cap that would really tie everything together and look really nice.The first mistake came with not listening to us requesting that the crossbar support be on the inside of the yard. Simple fix and decided to go with a crossbar support being on both sides for additional support. Fine, whatever. The next mistake came with one side not reading the slope of our yard and the top of the fence (not the posts) not meeting our 6' request. This led to the fence looking not only shorter but the cross arms were not aligned with each other as we called out their mistake not only from us but our adjoining neighbor. So we had them completely replace it, and of course, we had to cover some of the cost to rectify "their mistake". This caused a snowball of mistakes that we had to constantly address (list provided):1. Another side of the fence experienced the same slope problems with w/cross bars not aligning and height issues, which led to them replacing it (again with the same cost additions to cover their mistakes). This was after we addressed the same issues with the previous side, figuring they learned from that mistake. This was not the case.2. Constantly had to address that the gates were not matching and leaning. Even after addressing these mistakes, we had to have another contractor fix one of the gates further as one of the posts was not fully concreted into the ground which was causing the gate to lean further into our back alley.3. Requested them to demo our old deck which was not completely performed as a separate backyard contractor located concrete caisson's still buried deep in the ground which they had to remove, thus increasing our cost to further demo the deck originally tasked to All Angles Covered.I could go on but all the other issues were addressed and fixed but they were common sense items that had to be sorted by myself and my wife (who have no fence-building experience) and I believe this review conveys the point.We overpaid for a fence that is nowhere near the quality that we should have received. What we paid should have given us a way higher quality fence with additional professionalism. The stress of dealing with this contractor and the constant fact that he tried to justify his mistakes ensured that our working relationship was over. This is sad in truth because we really did enjoy working with this contractor previously. This review isn't primarily directed at All Angles Covered as a whole but at this contractor directly. We did enjoy working with some of the crew, as even though they were aware of the mistakes made and willing the make amends but still the damage was made and the "customer" had to pay for these mistakes. Yes, we technically went with a"roofing" company to replace our fence but we also went with the fact that we trusted this "All Angles Covered" employed contractor to deliver a high-quality fence for what we paid and now left with a subpar fence that still has remaining problems we're addressing. We paid them to be done with them but will never be working with this individual, (initials KB) or this company again.
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July 2023 by Darryl S.
I'd like to first start with the fact that we've worked with a particular contractor for this company for a couple of years and never encountered any issues with him or his team. Actually began developing a good working relationship with him and he assisted with many small things around my house with the utmost professionalism and quality of work. So we decided to allow him to design and rebuild our deteriorating backyard fence. Not only was this a big mistake but this fence project has soured our relationship and completely altered my perspective on trust regarding contractors in the future. Simply put, we asked him to build a fence at the same height of the existing fence and to be placed in the same location. He managed to convince us to go with a higher quality build of cedar and to add a top cap that would really tie everything together and look really nice. The first mistake came with not listening to us requesting that the crossbar support be on the inside of the yard. Simple fix and decided to go with a crossbar support being on both sides for additional support. Fine, whatever. The next mistake came with one side not reading the slope of our yard and the top of the fence (not the posts) not meeting our 6' request. This led to the fence looking not only shorter but the cross arms were not aligned with each other as we called out their mistake not only from us but our adjoining neighbor. So we had them completely replace it, and of course, we had to cover some of the cost to rectify "their mistake". This caused a snowball of mistakes that we had to constantly address (list provided): 1. Another side of the fence experienced the same slope problems with w/cross bars not aligning and height issues, which led to them replacing it (again with the same cost additions to cover their mistakes). This was after we addressed the same issues with the previous side, figuring they learned from that mistake. This was not the case. 2. Constantly had to address that the gates were not matching and leaning. Even after addressing these mistakes, we had to have another contractor fix one of the gates further as one of the posts was not fully concreted into the ground which was causing the gate to lean further into our back alley. 3. Requested them to demo our old deck which was not completely performed as a separate backyard contractor located concrete caisson's still buried deep in the ground which they had to remove, thus increasing our cost to further demo the deck originally tasked to All Angles Covered. I could go on but all the other issues were addressed and fixed but they were common sense items that had to be sorted by myself and my wife (who have no fence-building experience) and I believe this review conveys the point. We overpaid for a fence that is nowhere near the quality that we should have received. What we paid should have given us a way higher quality fence with additional professionalism. The stress of dealing with this contractor and the constant fact that he tried to justify his mistakes ensured that our working relationship was over. This is sad in truth because we really did enjoy working with this contractor previously. This review isn't primarily directed at All Angles Covered as a whole but at this contractor directly. We did enjoy working with some of the crew, as even though they were aware of the mistakes made and willing the make amends but still the damage was made and the "customer" had to pay for these mistakes. Yes, we technically went with a"roofing" company to replace our fence but we also went with the fact that we trusted this "All Angles Covered" employed contractor to deliver a high-quality fence for what we paid and now left with a subpar fence that still has remaining problems we're addressing. We paid them to be done with them but will never be working with this individual, (initials KB) or this company again.
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July 2020 by Jordy Clements
Ryan and the team at All Angles Covered did a great job repairing my roof, but went above and beyond to patch a problem I had on short notice, even going so far as to get it done on a weekend. I had initially hired them to repair a small area of an old roof, but I didn't expect them to stand behind it so thoroughly when months later we started seeing signs of a leak in the same area. It impressed me so much that when I decided to redo the whole roof, there really wasn't anyone else to call. Prompt, professional, fairly priced. (sorry it took me so long to write my review!!)
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July 2020 by Juan Perez
Horrible experience with this company, they left a mess on my property and I have yet to have someone make an effort to clean it up. Logan has been unresponsive and is now ignoring my calls/messages. Stay away from this company.....
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July 2019 by Gillian On Behalf of MocoSports
Logan was wonderful! He was extremely professional and he and his team (Donald and Ricardo) made the necessary roof repairs in an efficient and professional manner. They handled all clean up following the repairs as well and did not create any damage to the property while on-site. I highly recommend them for any-all maintenance issues with anyone's property! ??????
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July 2019 by Radha Rangarajan
Excellent service provided by Logan from All Angels Covered. Logan explained all the issues with my roof in great detail and addressed all my question with patience. Went above and beyond to meet my schedule and did excellent repair work. I will sure hire them again.
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July 2019 by Zoshia Tracey
My roof needed to be be replaced after a bad wind/hail storm ripped a part of it up. There was also random other damage on the house in the insurance claim. All Angles Covered (specifically Logan) were very responsive which is why I went with them from Thumbtack. The damage happened right before the holidays and they still managed to come out and make a quote quickly. They started the roof repair right after the holidays and it was done the same day, I believe the only delay in getting it started was the delivery of the shingles with some snow we got. Then they came around and fixed up the other random things within a few weeks. They were very responsive to my questions, getting me the bill, and they didn't leave any sort of mess afterwards! I would highly recommend them for any home repair.
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July 2019 by Stan Jensen
Karl & Logan came by to remove a fallen spruce tree. Got it done quickly and safely. Then, a couple days later, came back to remove 3 standing dead aspen trees. They wete a threat to my fence & neighbors home. Karl & Logan were there on time, friendly, professional in every way. They took the aspens down safely, cut up and hauled off sll the debris. Fun to watch them work. If i was younger, I'd love to work with them! High marks for these boys!!!
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July 2019 by Victoria Fino
Excellent customer service and work quality. They responded right away to my thumbtack inquiry. Logan was a pleasure and easy to work with.J. Larson
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July 2019 by Samantha St. Clair
Highly recommend All Angles for any services They have been out Twice for me for different issues and I received Amazing Service & Communication which is hard to find these days !!! All work done was professional, friendly and done right the first time. ? Very happy customer !!!!
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October 2018 by John A.
Thanks for nothing, All Angles. You sent out a salesman who connected well enough with us. He committed to sending an estimate and never did. He was unresponsive to additional requests for service. Lame. Don't use them.
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July 2018 by Traci Levitin
Great to deal with! Honest employees.
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September 2015 by Pinnacle Real Estate Management L.
All Angles Covered is great! They are fair, responsive, quick, honest, and reliable! They are our go-to roofers and we use them for over 50% of our projects. Thanks Gordon and Ryan!
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January 2015 by Dave N.
Phenomenal service and work quality.. especially after the yahoos you go through soliciting your business after a hail storm. Owner Ryan Benime is honest, straight forward, and a man of his word. Call Ryan.. you won't be disappointed. Dave
