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January 2024 by Noa B.
Im sure we all know how some companies downsize their products and this is one of them. Im a 34DD and it fits like a 32DD or smaller and I used their sizing chart when ordering. Its just very tight so I would say if you have to buy a bra from them, go up a band size or 2. When I tried to exchange they said they don't support online exchanges, rather you have to return and reorder what you want. From the time I bought it to getting it the price had increase $5 so I would have spend even more money on a bra that still probably wont fit. Just don't shop here, its fast fashion anyways.
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January 2024 by Clash Ofclank
Had an awful experience with a staff member at the fitting rooms. Talked in such a condescending way to me when It was literally my first time stepping in the store. Safe to say I won't ever be coming back. Hire less condescending and rude staff. Hope her shoes get pissed in
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January 2024 by Imannol Castro
Great staff
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October 2023 by Lena Siscoe
I had a great experience at this location. I felt acknowledged when I came in the store which was nice. Everyone was so readily available to help which I appreciated, since trying to buy new jeans can be a hassle. I also appreciated the engagement. Everyone asked how I was doing and made conversation. while, some other stores in the mall you walk in and the employees they’re on their phones and don’t even say anything to you it feels awkward. But not this AE store love it!!! Such a great team.
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December 2022 by Maggie Igl
Love the jeans but the staff here is very frustrating. Chatting by the register as a group while people are waiting to try things on. Got home with a new pair of jeans and they left the security tag on. Called for guidance and there’s no apology, just a request to drive back across town back to the shop. A little more professionalism would go a long way.
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December 2022 by Danielle Cohen
Horrible experience with online pickup orders twice. The first time, the order was supposed to be ready within two hours, they never fulfilled it, and the manager I think her name was Felicity said that they needed to ship the items to the store and hung up on me despite the order needing to be ready the same day. They didn’t want to fulfill that order at all clearly. The second time, most of the items needed to be shipped to the store and on my app, it said that the items aren’t ready for pickup. When I called the store to ask on the status of the order, they said the items were ready and when I came to pick up the items, they made me go to the locker and when I tried to scan my barcode it never worked and never got a code. They clearly didn’t fulfill the order despite them saying they did. Clearly they don’t care about customers. Horrible employees and management with horrible customer service.
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November 2022 by Maria Gonzales
I recently went to this AE I had the most amazing customer service. I was able to order some items that weren’t in store & the associates were all happy to help!
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November 2022 by Jake Woody
The service was great clothes were ok
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September 2022 by Nathan Rent
Extremely frustrating, placed a pick up order for new jeans for Monday early Saturday. Pickup said within 2 hours. Here I am going into Monday an still order says in progress. How the hell does it take that long for a instore pick up order.? Then I can’t cancel my order to buy jeans some where else cause you have to do it within a hour of placing your order? Well what does it matter if you guys still haven’t packed or done anything with it.
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September 2022 by Ella Vasquez
Very friendly girl in fitting rooms who got me all the right things!
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August 2022 by Maggie Melvin
Love the jeans but the staff here is very frustrating. Chatting by the register as a group while people are waiting to try things on. Got home with a new pair of jeans and they left the security tag on. Called for guidance and there’s no apology, just a request to drive back across town back to the shop. A little more professionalism would go a long way.
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May 2022 by Charlotte Barry
Great friendly, helpful and non intrusive staff. Vast selection of contemporary clothes.
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May 2022 by Alexandria Lujan
It seems that inventory hasn't been restocked for months.
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March 2022 by Chasity
Worst store in the mall, they are rude and don’t say a word to at all, I’ve had this experience more than once. Got walked in in the dressing room ( first person to let in) and some how she forgot? There has never been a single nice person here ever. Please go out out of your way and go to another one. Next time I’ll be gladly to cuss your whole staff out.
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January 2022 by Eileen Martinez
Lots of warm hoodies.