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December 2023 by Emily A.
TL;DR: Arc tolerates sexual harassment. Buyers beware. I was shopping a Saturday sale here when I noticed a man following me in the store. When I got in line, he came up to me and said something sexual and gross. I shut him down loudly and caused a scene so he'd f*ck off. (The guy had been telegraphing his creepiness so I was halfway expecting it.) The guy walked away, but I watched him go up to the next young woman in line and do the same thing. I got out of line and shut him down again. Then, I approached the security guard at the front of the store. I let him know what was going on and pointed out the guy. (He was focused on another woman in a clothing aisle.) The guard said there was nothing he could do because it's store policy not to remove unhoused customers. I said, that's great, but he's sexually harassing women in the store. You can see him right there. Is that against store policy? He wasn't apologetic, and he refused to even approach the guy. He said there's nothing he could do. I know this is just one person's anecdote, but it's a common situation, and the store's lack of response suggests to me that it's deeply mismanaged. So boo, Arc thrift stores. An org that takes no responsibility for its customers' (and workers') safety is worthless.
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October 2023 by Nicole H.
I've always found some gems at this Arc - been going to for about 10 years now and it's probably my favorite overall thrift store in Denver.
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October 2023 by Raymond W.
Wonderful place real thrift store. I have been going there for years. I all ways find something.
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September 2023 by Hailey Y.
love arc, but when i went there today one of the OLDER MALE who knows better workers was being extremely rude to a hispanic lady. she was asking for a fitting room best she could and all he could say to her was, "need a room? si? si? si?!!!" and turned to her husband and said "you need to learn to speak english." grow up.
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May 2023 by Rhonda Schalk
This is the BEST thrift store we’ve ever been to. They had so much to choose from and it was very well organized. The place was clean and the staff helpful and friendly.
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May 2023 by Linda Li
what reason would a small suv have to be parked and loaded with items??? is it just a warehouse??
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March 2023 by Dolores Salazar
Love senior day
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February 2023 by Mike Lopez
Always good
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December 2022 by Matt S.
This store has been around for a long time and I have been going there for a long time. More recently they have gotten super crazy with their prices. Whoever is pricing the items is smoking some major drugs! They see a jacket or shirt they think looks "vintage" and charge $40 for it. It's insane. They have completely ruined this store. It's a total rip off. Whoever prices the clothes and whoever manages this store should be embarrassed! I saw a random, used, nothing special REI backpack a few weeks ago and was shocked to see a $80something price on it. It wasn't even worth that brand new...beware...do not shop here!!
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October 2022 by Larry Nellis
There are very unprofessional don’t know how to communicate or delegate. Very racist. Take advantage of the disabled people. The vise president not very professional at all . The store’s are very dirty and disorganize very rude and disrespectful.
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October 2022 by Larry Nellis
They’re very unprofessional very rude disrespectful. Don’t know how to communicate or delegate. The Vice President is so unprofessional very racist. The bosses and the manager are so unprofessional at their job . Slack of Communication. Take advantage of disable people. They don’t deserve to be any rate at all what so ever.
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August 2022 by E T.
ARC stores have long been my go-to for thrift store shopping because they typically have courteous employees, a large inventory, and fair prices. The quality of goods has diminished somewhat in recent years, but frequent visits increase the chances of finding premium treasures. The Broadway store had never been an exception to the above, until a recent visit (August 25). It was clear from the moment I entered the store that the stock was seriously diminished. I asked a long-time employee if all of the inventory had been dumped in favor of more recent donations and a seemingly new philosophy of placing less on the floor. (Best estimate is that the inventory on display was slightly more than half the usual.) The employee said no, but that their new drill sergeant manager had no idea how to run the store, and that several longstanding customers observed the same. I learned also that long-time employees' hours were severely cut back and that many had already quit to search for a decent paycheck elsewhere. Seeing and knowing all this, I am reluctant to continue patronizing the store. If the new, permanent business model of this store is reducing inventory to a minimum and treating long-time and loyal employees poorly, then I will take my business elsewhere, and support those stores that maintain the tried-and-true and honor their employees' service.
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August 2022 by Mark E.
OK - I spent a half day here as an out of towner from FL who absolutely LOVES searching for treasures and goodies. I'd say the prices are OK/ fair and there's lots of inventory from vinyl - VHS , clothes, coins , and a lot of random. Asked a nice employee to show me some of the items behind the locked counter, which she did in an extremely courteous and friendly fashion. The items were put behind the counter and I went on my way exploring the rest of the store. Upon check out, when I inquired about the coins/stamps/rocks that I had previously stashed up and had stored behind the cashier/checkout (items that I was SO VERY excited to search through after purchase!) I WAS TOLD THEY HAD BEEN SOLD TO A D8FFERENT CUSTOMER!!! A boy/young man employee (who didn't have a name tag) apologized, briefly and said that another customer said the coins were his and purchased them. ARGH!!!!! SO. EXTREMELY L. FRUSTRATING. A $2 Vinyl I was purchasing had no slip/ little scratches... asked if I could have a discount due to the mishap/ damage and was told no. I spent $100. Frustrating.
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January 2022 by Louis Tubbesing
Arc rules!!!
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December 2021 by Grumpy F.
As an employee at the Broadway location, we keep a lookout on things that people may need help on.
