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September 2023 by Maddi Parrish
Amazing Salon! High recommend for all tanning purposes! Lovely educated staff! Beautiful place to go!
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August 2023 by Sara
They’re helpful in the purchase process but their cancellation requirements are extremely inconvenient. No one should need to come into the store to cancel their membership. When I called to try and cancel, the woman on the phone told me I needed to come in to sign paperwork. Paperwork can always be signed digitally so that’s absurd. In reality, they want to talk you into keeping or freezing your membership and it’s a waste of everyone’s time.
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August 2023 by Eli Net
Was in last week and she said it expires at the end of July and I even joked so I have to get in by Monday why I get back to town, today they tell me that today isn’t the last day, that the month ended the 30th not the last day of the month, which was yesterday, which is actually the day before the end of the month?♀️?♀️?♀️But overall..ever since this location was bought out, the spray tans are spotty on legs and and more Orange, they won’t let you regular tan one evening and spray the next morning cause it’s @tanning within 24 hours” but one is spray and one is actual tanning, completely different machines. Every other time I come, one if the two machines I paid extra(diamond) for is down. They no longer provide feet covers for spray tan but they don’t dry the bottom so you have to stand in tanning color to tan staining your feet ir buy a shoe product?♀️When I asked about annual renewal which is how I paid for more then 5+ years they don’t offer it but the 6 month package is about what I used to pay for a year. It’s totally down hill but twice as expensive.Services: Skin treatments
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July 2023 by Sara Capra
They’re helpful in the purchase process but their cancellation requirements are extremely inconvenient. No one should need to come into the store to cancel their membership. When I called to try and cancel, the woman on the phone told me I needed to come in to sign paperwork. Paperwork can always be signed digitally so that’s absurd. In reality, they want to talk you into keeping or freezing your membership and it’s a waste of everyone’s time.
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May 2023 by Lindsay M
I was told I was REQUIRED to buy a $17 primer packet because they were out of the "ammenities kits." I was also told the regular sunless booth was out of "level 2 clear" so I had to upgrade and PAY for the premier booth. I undressed, lubed everything ready to go and the booth didnt even turn on! $58 spray tan and the equiptment doenst work properly?!?!?! SCAM!!I called another Palm Beach Tan in the area and asked about the "required" $15-17 ammenties kit and they said it is in fact NOT required by Palm Beach Tan. SCAM #2!!Overall a horrible expierence, sales people are LYING to customers to make money. At the Beach was a better value and never had any issues with customer service or fake requirements...sorry to see this happening now.Service: Spray tanning
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April 2023 by Gabrielle
I would not recommend Palm Beach Tan. This place used to be great when it was At The Beach, but since it was acquired, it has really gone downhill. I received a Versaspa spray tan in the darkest level (the combo I’ve been receiving for years) and the solution didn’t even show up on me. I 100% received a faulty tan. I went on vacation the next day so it was really disappointing to not receive any results when I got it specifically for the trip.When I received a feedback email, I gave my honest input and got an email from McKayla Schneider, the district manager, in which she told me to contact her for further information. I emailed and explained the situation, and that I paid money for a service I essentially didn’t receive, and she completely ghosted me. A partial refund or voucher is the bare minimum in a situation like that — so it’s pretty clear they don’t care about their customers at all. Really disappointing as I’ve been going to this location for years — but I’d rather use my St. Tropez and tanning mitt at home, at least then the tan will actually show up.
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April 2023 by Teresa Gebhardt
They have a rule where you can’t tan for 24 hours so I tanned at 6 pm the night before and had an event at 6 pm the next night went to get a tan at 3 pm and couldn’t. The business is extremely filthy understaffed and they ripPeople off . DO NOT GO HEREService: Tanning
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February 2023 by Sara Piche
Well I came in and with no warning they said its now palm beach tan and it appears they left their poor desk people (who were doing a great job and the best they can) with not much training? Unsure if I still have a membership or what's going on? Very confused here.
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February 2023 by P
This place USE TO BE GREAT but after the recent buy out and ditzy employees...it's sad to say this place isn't what it use to be...Waited 15 minutes and had to leave before I could get in. Other people who showed up at the end of the line just left vs waiting as well. Current staff is overwhelmed with light traffic and can't handle basic operations.I'm glad I got a short term membership, this location is a bust.
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January 2023 by Emily Taylor
Always have had a good experience. I get off work late on Friday’s and have to rush home from the gym to shower and then spray tan. Hannah has been great and super helpful letting me be the last one in before they close.I live in the neighborhood and have been going here for years. Highly recommend.Services: Tanning
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January 2023 by Alex DeLeon
The beds are clean and it’s never too crowded. Only issue is the giant windows that face the street. It would be nice to have some blinds so I don’t feel as watched by the 30 cars at the intersection while I walk around the salon.
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October 2022 by Kelsey McLean
I was out of town for a wedding and stopped by here to ger a quick spray tan. I've had them before but never got the color I wanted. Taylor went through everything with me and made me feel super confident about the choice I went with. She had great opinions and she was absolutely amazing. The spray tan was exactly the color I had been looking for. I absolutely recommend this location!
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September 2022 by Danette L.
This is by far the best At The Beach location. They're super knowledgeable about different level beds and lotions and their salon is always super clean. Everyone who works here is friendly and it's a relaxing experience ... as it should be. Happy tanning!! :)
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September 2022 by Kennedy Hogle
Hadn’t gotten a spray tan by a machine in years so I was super nervous to mess it up. Radley walked me through the entire process and made the process so easy. He was training Rachel as well who was also great. Thanks
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August 2022 by Ashley B.
So far my experience has been good except for two things. The barrier lotion you provide does not work at all. I slather it on my hands and then my hands are the tannest part of my body! Spray tan on my palms is not a good look. Second, customer service could be better. Radley was awesome, but I guess he isn't there anymore? The new "manager" don't know her name, but she needs to learn more about customer service.
