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February 2024 by Daniel Vashchishin
I love this store. They have everything I ever needed when it came to a wood project. When it comes to returns, it's different. I tried bringing a sheet of 1/8inch ply back to them and it had a dark spot on it. I bought the sheet like this, but did they believe me, of course not.
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December 2023 by David S.
moved to denver last year. found austin hardwoods and found the staff helpful from my first visit. selection is excellent. pricing is reasonable. i've visited four times now and will continue to use them for my woodworking hobby needs.
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December 2023 by Phil G.
I have done several remodel projects on our home: replacing trim, building a removable wall, bookshelf etc. The people who work here know their stuff and are professional. They're happy to give advice if it's in the knowledge set and will not give advice if they don't know enough. Very good product selection of lumber and plywood. For tools, I generally go to Rockler.
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December 2023 by Robert Lakritz
Just went there today to get a new top for a desk. Totally impressed with their professionalism and the care they took with me. Michael was very helpful. On top of all that they gave me a very generous military discount! I sincerely appreciate that. If you're looking for any lumber related things I would wholeheartedly endorse Austin hardwood.
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November 2023 by Amy Juzwin
Austin Hardwoods has an expansive selection of different woods and is a great place to find materials for your next project! I came in here looking for some oak for my coffee table and was not disappointed! The team was helpful to answer my questions and even helped me out to my car. I will definitely be back!
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October 2023 by J. L.
Great place to get sheet goods for cabinet work and various hardwoods. They also gave me a veterans discount without me asking.
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September 2023 by John Parker
Easy experience with them picking the lumber ahead of time. Great prices. I'll be back for more.
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September 2023 by Ed Eyden
Huge selection of wood species and sheet goods are available so selecting wood is fun however they dont have a machine shop to help with board or sheet good dimensioning or planing
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June 2023 by nubbin00
I was in Denver for a week and stopped in to look around. I was really impressed. Huge store, great selection of lumber and really helpful, friendly staff. Good thing I don't live in Denver, I could spend a LOT of money at Austin Hardwoods! I'll definitely go back if I'm ever in the area again.
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May 2023 by Arthur
They charge 25% restocking fee for returns. Which is a ridiculous amount for unused boards. I have no reason to shop at this store when Home Depot has been doing a great job with better selection and prices, not to mention return policy. Supporting local stores makes no sense when they don't support you.
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May 2023 by Jim Kuhr
I'm not a big commercial customer but love the store, wood selection and pricing. I only spend $100 to 200 monthly but only once has an employee helped by opening the front door so I could get out with my cart and 8' pieces of wood. I nearly took the glass out of the door today and there were probably 6 guys sitting at the counter doing nothing. I don't get it!
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April 2023 by stan gottschling
Austin Hardwoods is awesome! I’ve been shopping there for years. Always a great experience. Great selection. Friendly service with a smile. I highly recommend stopping by and checking out their great selection of exotic wood.
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March 2023 by Patrick Cannon
Had a bad experience today and will no longer be using this place. I ordered a tool having been told it would take a week or two to arrive. Get a call from the salesperson today, something like four or five months later (so long I had forgotten I had ordered it) to tell me that the tool is now in. I no longer need the tool so asked for a refund, which I fully expected would not be an issue given it had take so long. Sales manager refused to refund my money.
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March 2023 by brett f.
Second and last time I will come to this establishment strictly based on employee/staff attitude and dare I say arrogance. Failure to mention key qualities of products on the phone , ie it is coated in primer then giving attitude when I arrive. Last visit was the warehouse staff acting like the soup nazi when most customers had questions or were pulling wood.
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February 2023 by Cinde W.
They have a great selection of wood! So many to choose from. They have a very organized showroom too. It was easy to find what we were looking for. I like that they have lots of precut sizes too. I felt like their prices were a bit high but I guess that's the times we are in. We will definitely go back.