Avis Car Rental at Denver International Airport offers a wide fleet including economy cars, vans, pickup trucks, and luxury vehicles, with options for monthly rentals and one-way drop off. Experiences at this location can vary. Some customers report a great experience with pleasant staff, short wait times, clean car interiors, and efficient service, particularly noting the benefit of the free preferred program with no counter needed. Others describe inconsistent service, mentioning instances of dismissive agents adding unwanted charges, curt responses, dirty cars, or a lack of available staff to address issues at drop-off. The Premier Service Center received positive remarks for being polite, quick, and thorough. While vehicle condition can sometimes be an issue, such as worn tires, many customers would rent from this location again, especially when comparing favorably to competitors at the airport.
Fast and friendly. Car was clean and in excellent condition.
August 2025
All in all a good experience, though it started rough when we went to the counter and were told they didn't have the car type we reserved about 3 months in advance. They initially offered a less desirable option, but when we pushed back, we ended up with a nice, newer vehicle in our class.... Car was clean and functioned... read full comment
August 2025
This was hands down the worst experience I have had with any business anywhere whatsoever.
Please do not rent here.
We got in at midnight waited for over 2 hours in line, didn't make it more than halfway through, and finally decided to cancel the reservation and left at 2am via Uber.
