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October 2023 by Melody Person
They always have what I'm looking for. I haven't been in for a while and noticed some changes. The have less care items and more hair. Still had my brand and it was easy to find.
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September 2023 by KRISTEN LEE
Horrible customer service. There used to be very kind ladies that worked there, but that has changed. The gentleman acted like I was bothering him when I asked for help. When I asked if they had other options, he said ‘No’ and walked away. This is the second time he’s been rude and impatient when I’ve tried to purchase merchandise. DO NOT SHOP HERE!
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August 2023 by Ravena Rosa
The wife is so rude to people of color , literally lost her mind when I picked up a lipgloss thinking I was trying to steal even though I was literally speaking to the husband …. So embarrassing
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August 2023 by Diyaa boo
Was very rude & Ignorant towards me when I had questions & made me feel very uncomfortable in his store & was hostile :(
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July 2023 by Mia Robinson
By far the worst store I have ever been too. They stare at you and are very uninviting. They called me out my name when I told them not everyone is there to steal from them. They are comfortable with acting unprofessional because they know Black people will continue to support them. Please read these reviews. They want your money without the respect.
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June 2023 by LC C
Whoa. Rudest cashier's ever. I suspect this guy owns the place with how completely out of control he treats customers lol.I'd do yourself a favor and AVOID THIS PLACE AT ALL COSTS
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May 2023 by marisol bedoya
Really friendly and respectful,l love this place,this is great , original costumer service, everyone can buy in peace, they assist right a way,
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May 2023 by Vanity Layne
Not very many options and honestly don't like being watched while I'm shopping. It was a very uncomfortable experience and probably will not be going back.
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April 2023 by Eyerusalem “Jerri” Kebert
Unfortunately, this place is disturbing! These people are rude beyond words, I can’t believe people still shop at this store. They way the treat customers is very disturbing. Please stop shopping at this store!
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March 2023 by Anezshe Lattany
They are very short with answering questions they stare at the camera as if you’re going to steal they look at your skin and judge you and they’re very very rude
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December 2022 by Willessa Stanton (From Prison to Parenting)
Bought a really cute HD lace wig that was of a much higher quality than I expected in such a small little quaint shop. However, I must say, would I purchase would most likely be in the mid-range of product that they have in regard to hair. These people know they're products and most definitely can ensure that you have the best.
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December 2022 by Laknesha Mitchell
this is not the store where you’ll receive quality customer service- they have a racial bias - following you around when you walk in and speaking to you with slang- spend your money somewhere else!! Walked immediately out-
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November 2022 by Romero Santiago
I’ve read the reviews after I went only because of my experience. The lady in the man in there act like you’re going to steal something so they stare you down and I honestly haven’t seen that in years. I live around the corner and I definitely will never show my face in there. They clearly profile . For the business. “If you don’t trust the people in the neighborhood go to a different one, we clearly are keeping you open so don’t treat your new customers that way.”
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October 2022 by Rajdulari
The owner was really rude to me. I’ve shopped there a few times. each time they‘be been really rude. I walked in and asked them for a specific brand of wig (sensationnel), before I could get the words out of my mouth, the guy said ‘no! We don’t carry it’ when I said ‘do you have any alternatives’ (looking at a full row of mannequin wigs) he yelled ‘no’ again and didn’t even offer me any options. They clearly don’t want your money or to provide any sort of customer service. And it’s also worse shopping there as a woman of color. Just don’t waste your time. Find a better store somewhere else.
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August 2022 by Kevin Quarles (Dad)
They don’t have the best reputation with folks in the Kneegrow community but make all their money ? selling Kneegrow products 2 Kneegrow folks.I never understood why that works out so swell in their favor but ??♂️However I’ve been going there 4 years & they’ve never been rude to me but I’ve seen altercations in the past.Ya might wanna check out Hair Joy in Aurora for much better service ask 4 Benny & he’ll hook ya up.Or if that’s 2 far 2 drive I’d say check em out if you’re ever in the neighborhood and holla at a Playa ??
