I am so happy I choose this bank! First off I want to thank Dee for the great customer service! She walked me through the process and explained everything that I needed to know with opening my account. She even called me a few times to check and make sure I am happy with my account and to check to see if needed anything.... read full comment
April 2020
I always receive first-rate customer service at this branch and excellent service, in general, from Bank Of The West. Been banking at University Hills for 12 years, never experienced a problem. Kudos to the staff! Thank you!
February 2019
Friendly and kind staff. Dee was especially understanding and patient. And although I'm thoroughly dissatisfied with the loan department it is in no way a reflection of the customer service.