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December 2023 by Angelina Bock
From beginning to end Benji was professional and kind. I love my new car and I would absolutely buy from him again!
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December 2023 by Lex C
I have referred a handful of family members to work with Ben Vigil. He is very professional and informative and has such a kind, and friendly demeanor. He genuinely cares about each client he works with. I highly recommend working with him!
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December 2023 by Todd Sievers
Ben Vigil found the perfect truck for me and was very nice to work with. Not the usual car salesman I'm used to.
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December 2023 by danah lovato
Ben helped with my companies new device department vehicles. We had a hard time finding them anywhere but Ben made it happen. We will definitely be back for our other vehicle purchases in the future.
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December 2023 by Alicia Bock
Smooth and Satisfying Ford Car Buying Experience.I recently purchased a Ford vehicle, and I'm thrilled with the entire experience. I worked with Ben Vigil at the Ford dealership and he was friendly, knowledgeable and made the process seamless. He took the time to understand my needs, provide transparent pricing and help me find the perfect car within my budget. The test drive was enjoyable and the paperwork was quick and efficient. I highly recommend Ford for anyone in the market for a new car - but be sure to ask for Ben Vigil for the best car buying experience.
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December 2023 by TM Arcteryx
Ben and the entire staff were great to work with. Everyone was very kind & professional.
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December 2023 by Daddy Hernandez
I am writing to express my deep dissatisfaction and frustration with the recent experience I had at your establishment. I visited your Ford facility with concerns about my vehicle, and the encounter with your management left me utterly disappointed.Not only did I receive the worst customer service, but the way I was treated in front of other customers was beyond humiliating. It felt as if I was being regarded as less than human, and the lack of empathy from your management was shocking. The entire ordeal left me feeling abandoned and kicked to the curb, with no resolution to my concerns.The experience has left me with a sense of being robbed, betrayed, and swindled. Such treatment is unacceptable, and I would not wish this upon even my worst enemy. I strongly advise others to avoid your establishment, as the level of customer service demonstrated was far below the standard of human decency.I hope you take this complaint seriously and take immediate steps to address the issues within your management and customer service practices.
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December 2023 by Becky K.
I had the most fabulous service today! My hybrid car had a battery issue. Keith answered my phone call and answered my questions, made a reservation for me to have it towed/brought in. The service department ran diagnostics tests, fixed the problem while we waited, kept me posted, and answered all my questions! I received exemplary service!!
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December 2023 by Yohan Alvarez
Disappointing Experience Due to Poor Service and Ownership AttitudeI recently visited this establishment and was profoundly disappointed by the service and the owner's conduct. The level of disrespect and unprofessionalism exhibited was completely unacceptable. The owner's demeanor towards customers was not only rude but also indicative of a severe lack of customer service skills. This experience has completely altered my view of the business, and I cannot recommend it to others. Overall, the service was subpar, and the owner's attitude only worsened the situation. A one-star rating is, unfortunately, well deserved
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December 2023 by Betzalel Ravitch
over paid on a Ford 23 that came with way too many problems. Scam dealership. Avoid at all cost. Idiot owner. The whole lot looks like trash.
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December 2023 by Serach Ravitch
Horrible experience.Horrible customer service.Do yourself a favour and find a different dealership.
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December 2023 by niso aharonian
Stay away from this place and its owners!Got a brand new 2023 ford transit crew from them and I can’t tell you enough about the pour customer service I received from them.When I went back to complain, one of the owners just went off on me and made me feel like sh….Will never ever do any kind of business with them and will tell everyone I know to stay away and to take their business elsewhere.I would give 0 stars if I could.
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December 2023 by Chris Brown
Just had a wonderful car buying experience with Dan Mason here at Barbee's Freeway Ford! He was efficient and we came to a deal quickly. Thanks again!
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November 2023 by Philip R.
I worked there for a short period of time. No training, no support. I started with passwords left on my desk and left to figure it out. Other sales staff wanted nothing to do with me. Do not waste your time working here!
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November 2023 by Ryan B.
Dustin helped me get into my Ford Lightning in just a few hours from walk in to drive out. Test ride, technology lessons and financing included - it was a seamless transaction handled led with professionalism and grace. I love this truck!
