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January 2024 by Nicole Ford
Heather is amazing! I will use CAPO Kitchen and Bath for all my remodeling projects
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January 2024 by David Greyer
I have used these guys For two renovations, now, which included countertops, cabinets, and shower installations. All of the products have held up very well, and installation still looks really great even after seven years. I’ve had two small parts to the shower, door, rollers, and handle get damaged by tenants. When I went back to CAPO, Eric was able to give me the small parts I needed immediately and didn’t even charge me. Thank you guys so much, and see you next project
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September 2023 by H D
They delivered countertop on time, and fit the layout. I got a panicked call the day of the install telling me they screwed up the countertop, didn’t miter an exposed end that they were supposed to, didn’t have any more of that (very generic solid color quartz) material, and wanted me to figure out a solution with them like that’s my job. They were able to fix it that day, so there’s that. Why I even heard about it is still a mystery.The install was sloppy. The countertop was not well-bonded to the cabinets and I could lift it easily the next day, which was kind of a good thing since it wasn’t set level and I had to fix it. The installers got adhesive on one cabinet door and deeply scratched another. When I pointed that out, they didn’t care and just wanted me to “sign the paper so they can get paid” as he put it. One of the installers had his pants half-way down his rear end. Another was complaining about a recent back injury and asked me to help lift the countertop into place for him because he couldn’t. The fabrication was good, the sales staff was pleasant and easy to work with, but their install crew isn’t allowed on any of my job sites again.
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September 2023 by Rick Jungst
A wonderful experience from beginning to end. Professional and attentive to every need..Nikkie was amazing! we would highly recommend this company and will certainly use them again for our next project.
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June 2023 by Santa Patrick
We stopped in because this used to be Bath & Granite but we were extremely happy with the friendly service, attention and patience. Sarah "Slew" Lewis and Eric went out of their way to help us with our bathroom issue. They also understood our vision of a up coming kitchen remodel that we will have them design. We can’t say Thank you all enough.If your going to do some redesign in your home give them a call, you won’t be disappointed.
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June 2023 by Albert B.
Two years ago I purchased a glass shower installation group from B&G - door, fixed glass panel, overhead barn door rail with rollers, and all the hardware. I'm a DIY homeowner and had landed on B&G's product after months of planning and shopping. I also purchased a granite counter slab with sink installed from B&G - let them cut the slab and install the hanging sink. Everything was done well, cut to the exact dimensions I ordered. I did the precision measure myself and gave them a printed and digital file of exact shape I wanted - akin to laser measurement. They were very clear on what they would warranty and what they wouldn't. I took a lot of risk because I picked up all products at their facility and took possession there. I lifted (with help of my sturdy teenage son) all this upstairs and installed myself - built-up pan with a liner, tile, counter top - the whole bit. B&G reps were very helpful the whole time up to payment and taking possession. They even recommended ways for me to take possession that would limit my liability if the counter top cracked. Basically they loaded into my truck for me. This did two things. First, it saved my back. Secondly, if the granite slab was prone to breaking due to a natural weakness or something then the load would be a great time to check, and they would have provided a new slab had that happened. All the products were high quality and as advertised. The communication couldn't have been better. Regarding the reviewer named Yancey - I understand the frustration at having to wait for parts, and maybe given the money you spent you wanted more communication. What is also obvious in your review is that your contractor owns most of the issues there. If your glass is coming detached from the shower, that sounds like an install issue and not a product issue. I suspect the glass was installed incorrectly such that the glass/shower connection was subject to a separating force, or there was some other problem with the install design. That kind of stuff is all on the shower design and installation. I'm guessing your contractor was you, your brother in law or some other DIY type. Any qualified contractor with industry standard skill level would not be relying on the product seller to instruct them on installation method,
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May 2023 by patricia Knox
Beautiful bathroom remodel which we love! Great group to work with, wonderful products to choose from. Highly recommend!
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November 2022 by Kathy Avery
I can't say enough good things about CAPO. In these days of supply chain issues, everything (cabinets, crown molding, vanities, quartz) was delivered when promised and everything was right the first time. The quartz install was quick, professional and exact. This is the 2nd home improvement project we have used CAPO for and we will continue with them indefinitely.
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October 2022 by Kim Lockett
Great design help, great service, quality product and installation! We are so happy with our new master bathroom that Sarah helped us design!
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October 2022 by Kim McReynolds
Starting in the fall 2021, we worked with CAPO to remodel three bathrooms in our new home. It was a big project, and after meeting Sarah “Slew” Lewis, at CAPO we knew we had found the right place and the right person to design these spaces. Slew listened to our ideas and easily helped us identify tile and natural stone choices for each bathroom. Although CAPO had a really nice selection of tiles and stone, we were referred to MSI to see an even bigger selection (MSI is a large tile and stone company with the big show room in Aurora). This is where we selected our tiles and a beautiful quartzite slab. We ended up purchasing everything we needed through CAPO - vanities, the quartzite slab for vanity tops, tile, faucets, and glass shower doors. Then we used CAPO’s vendors and contractors for the fabrication and installation of the vanity tops and glass shower doors. The glass contractor, Sam, was especially helpful. We’re very satisfied with the materials we selected and the finished product. The design has a timeless, clean look, which was exactly what we wanted.
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March 2022 by John Caperton
We absolutely love our new shower door purchased from Bath and Granite. Everything from ordering to picking up our order (we installed ourselves) was very professional. They were knowledgeable about install tips to help, just very courteous from start to finish. We expect this quality product will last us for many years.We'll be visiting B&G again in the future!
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November 2021 by Brad R.
We used Bath & Granite for a countertop while finishing our basement. Their showroom and selection are fantastic, and the service we received helping us choose was exceptional. The installation was flawless, and we are very happy with the results!!
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October 2021 by Joe Wienand
Excellent customer service. We purchased a vanity and when we went to install it noticed some damage on the side panel. This was a "no return" purchase, but the sales staff worked with us to get a replacement vanity even though it was a discontinued model. The replacement vanity was perfect and is being installed today. Thanks so much Eric, Analise and the entire staff!!!
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July 2021 by hccaruso
Originally worked with this crew on the first bathroom of my full house renovation… we had sown hiccups but they resolved, actually went back to do more business and saw noticeable improvement with better staff and knowledge. I would give them 5 stars now, but to stay honest my first experience and wasn’t as great- but with the changes- I love companies that improve over time! Great selection- and try to be informed before your first visit on different grades of material- it will help your selection process.
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July 2021 by June Stewart
Such a great place to go for your bath or kitchen remodeling needs. Fair prices, excellent customer service, nice selection. You can purchase as much or as little as needed for your project. I am very happy with my experience there and the granite and cabinets that are now in my new bath.
