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November 2023 by lravel195806
I came to this hotel back in October 2016 and the conditions of the hotel weren't nearly as bad as what I experienced seven years later. Could just be the luck of getting a crappy room but something as trivial as key cards shouldn't have to be replaced nearly 10 times within the two day stay my family and I were there. The bathroom shower was moldy in the corners and the carpet was pretty dirty. The only things it really had going for it were the fact that it had a decent free breakfast and it's vicinity to the airport. Plenty of other hotels in the area to choose from. I only stayed here due to the price being much more cost effective than the rest and now you know why.
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November 2023 by pbelic820530
I arrived in the hotel after work around 1 am and there was 3 people walking around the lobby on some kind hard core drugs . Either meeting there dealers or selling drugs to others. I would highly recommend not to stay in this property if you value your safety and security
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November 2023 by TheShortandsweet51
Stayed 2 nights about 7 days apart due to prebooked travel plans. The hotel is conveniently located near the airport with a free shuttle but there are about 10 other hotels around so you aren't limited. The first shuttle driver parked behind the building (pickup is at the front door) and made everyone 30 minutes late for their flight. He only came forward when the repair men pointed out he was there and the guests went to find him. Hotel staff did nothing to help. The front desk staff is frequently not there and always chatting in the back room. The cleaning staff was great and the rooms were clean. The second shuttle driver, Siem, was punctual, waited for the right people and helped others along the way! The "amenities" are an indoor pool with a thick layer of dirt in the pool, showing it hadn't been cleaned for sometime and a "gym" with a bike and a treadmill that is only open after 9am so preflight workouts aren't a thing and unheated. This is an airport hotel and therefore these amenities are inaccessible to most guests. (Yoga was a whole new experience in the cramped room) The bathroom light is on a 55 second timer (no way to turn this off) so showering or taking a standard timed poop you are plunged into darkness. Showering I kept having to reactivate the light which covered the floor in water and I nearly fell while climbing out of the shower. The carpet and furniture are poorly maintained and quite old. The whole building has terrible wifi which must be restarted frequently and the TV remote only works if standing inches from the TV. There were a bunch of tiny things which made the experience unpleasant and we will not be returning to this hotel.
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November 2023 by Ben Kurtz
Stay away. The manager is extremely rude and unhelpful. She didn't even try to help us with our business reservation. I'm shocked she has the job she does. If you're the owner of this company and want to hear more, feel free to reach out.
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November 2023 by J S
This hotel is in an area by the airport surrounded by many many other hotels. While it's cheaper than most of the nearby hotels it has much less value. The room I stayed in had blood stains (a little hydrogen peroxide would get rid of it), was missing a light fixture and the bed bowed in. Staff was friendly enough, although I saw someone miss the shuttle because no one told people waiting that the driver was there after they asked. Won't stay here again.Rooms: The room I stayed in had blood stains (a little hydrogen peroxide would get rid of it), was missing a light fixture and the bed bowed in.
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November 2023 by Richard Esparza
Reserved a room got hit hard on the tax, then they asked for 50 more when I arrived and ended up charging my card 60. Okay so there's no fridge, no microwave, broken washing machine. ?DON'T STAY HERE THERE ARE WAY TOO MANY HOTELS TO CHOOSE FROM IN THIS 15 BLOCK AREA FOR WHAT THEY'RE ASKING!
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November 2023 by 771joyl
I stayed here twice during my trip. The first time was so-so, the second time was a little better. My overall impression is that the hotel is just tired - it needs an update. The young man at the desk was courteous and had a big job to do all alone. He gets kudos as he didn’t get angry or flustered when several of us happened to come in at the same time - he just kept to the task to take care of all of us. I missed having a microwave, small fridge and some bottles of water in the room.
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November 2023 by Ivy Friedl
Lovely hotel with great staff and lots of amenities! I enjoyed the free coffee and tea downstairs. The shuttle is also always right in time. Thank you for the great stay! Bringgood walking shoes if you’re planning on walking to get dinner.Food & drinks: Breakfast was great and a quiet environment
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October 2023 by Anissa Miller
Was enjoying my stay until I was abruptly woken up at 2am by the room below me partying. Waited a while for it to calm but when it didn’t I resorted to calling the front desk. They did not seem to care and said that it was too late at night to deal with. Hours of sleep lost. Temperature was difficult to regulate. Shuttle was
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October 2023 by Amanda Nickerson
This place was disgusting and I’m not usually picky with hotel rooms.. They didn’t even provide us with full pillows. We had 4 half pillows with the other half of the pillowcase tucked inside. I’ve never seen anything like it.. and I’ve stayed in some sketchy hotels in my younger days. Breakfast was gross. Crusty bagels and questionable eggs and sausage. That’s it. Or you can make a waffle on the community waffle maker and get your utensils from the community utensil cup. Don’t stay here. There are definitely better options similar priced in the same area. I always go with Wyndham because the beds are comfortable but this one made me disgusted and nervous. I didn’t even feel safe in the lobby. Do better Wyndham. This is the worst hotel I’ve ever stayed in.
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October 2023 by Maura Fought
Absolutely awful. Stayed here for 1 night for the shuttle option to the airport. Was told on the phone that they could accommodate us with a crib but at check in they said they “don’t do that.” No option to change to a different room to accommodate 3 kids and 2 adults. When we got back to DIA, we waited over an hour for the shuttle. I couldn’t contact the front desk that entire time due to the line being disconnected. I spent $55 on a taxi to get our vehicle at the hotel. When I went in asking about this, they said it was due to “internet being down, something with Comcast” and offered NO type of refund. Terrible.
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October 2023 by hunriges Erdferkel
The room is clean. They have a airportshutle service. Breakfast is included.But I really would like them to try to be more environmental friendly. They try to tell us guest that we can make a change, but they are forgetting that it starts with themselves. They could do way better.
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October 2023 by Adventure739878
Not only were the pillows hard but the hotel has not been updated in awhile...all things we could probably deal with BUT this hotel has the absolute worst customer service. Staff was rude and noncommunicative... I think they would have rather we not be there! Also, upon return, I called the hotel for a pickup from the airport and they never showed! :(
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October 2023 by Max Reynoldson
This hotel really needs new pillows. The bed pillows we had to use were little squares, half the size of a normal pillow. I’ve never stayed in a hotel that gives you this small of pillows. Slept terribly, neck hurt the whole night. Also for several hours there was this extremely loud repetitive banging sound happening, hard to determine what it was.. oily stains all over the armchair..
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October 2023 by Dina Sposito
Getting a shuttle from the airport was difficult. A long wait. The airport is ridiculously busy so it’s understandable but still frustrating. The scheduled early morning shuttle to the airport was on time and much easier and efficient.Check-in was a breeze.The room was definitely subpar Relative to other airport hotels I’ve stayed at. It was dingy. Not well lighted, had an odd odor. The rugs appeared dirty, and the tiles in the bathroom were cracked. I almost cut my foot on the first step in. There was no shampoo. Just conditioner. The towels were fine. I felt it was odd to have the bathroom sink outside of the toilet area. The Temperature in the room was good, but as with most hotels, loud. The room was quiet however otherwise. The beds were quite comfortable. The Internet was incredibly slow.Rooms: The room was definitely subpar Relative to other airport hotels I’ve stayed at. It was dingy. Not well lighted, had an odd odor. The rugs appeared dirty, and the tiles in the bathroom were cracked. I almost cut my foot on the first step in. There was no shampoo. Just conditioner. The towels were fine. I felt it was odd to have the bathroom sink outside of the toilet area. The Temperature in the room was good, but as with most hotels, loud. The room was quiet however otherwise. The beds were quite comfortable. The Internet was incredibly slow.
