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June 2025 by Carolyn Reed
Bradley Weber at the 777 S Monoco PNC was exceptional, charming and really patient.
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April 2025 by esther lai
I’d like to extend my heartfelt appreciation to Kinfe, the branch manager at PNC, for his outstanding service. He recently helped me open a business account and made the entire process smooth and stress-free. Kinfe was extremely professional, knowledgeable, and efficient. On top of that, his friendly and welcoming demeanor made this the best banking experience I’ve ever had.
I also want to thank Salome for her warm and friendly greeting when I visited the branch—it left a great first impression. Everyone I’ve interacted with has been kind and professional. I truly appreciate the welcoming atmosphere and excellent service from the whole team.
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April 2025 by Laura Elizalde
Salome at the desk is the worst!! I gave her specific instructions on what I need on my cashiers check and when to Chris and he took care of me personally and correctly!! Ty Chris you did a great job.
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May 2024 by Domenic Di Girolamo
Nice people, fast service!
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April 2023 by Jen Sue
Fast and professional. It's always as I expect.
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March 2023 by giovanni borroto
Worst banking experience of my adult life. They bought out my old bank and I have been living in a nightmare ever since. I, very literally, can't change banks fast enough.
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July 2022 by Colin Miller
Terrible takeover of bbva
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June 2022 by M Dickard
PNC is a megabank like USBank or Wells Fargo with poor customer service and high unexpected fees. I set up a HELOC with BBVA and they sold out to PNC. So I'm stuck with the corporate wasteland. Now they are charging new fees not disclosed in the original paperwork. I went in a few minutes before five and they told me I'd have to make an appointment to come another day, gave me incorrect info, and informed me that tellers and bank managers have no ability to refund bogus fees. If you want poor service and hidden fees give them a shot.Josh was fabulous, but he's not there any more.
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February 2022 by tony andre
My wife Sue has had incredibly positive experiences with the entire staff. Josh, most notably. As a small business owner with occasional hurdles, Josh has always helped her successfully navigate with both professional and personal acumen. Highly recommend this branch for excellent customer service and friendly, helpful attitudes.
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July 2021 by Alice Romero
Went in to do cashier check and questions of fees around 1pm. The gentleman with glasses working the drive thru was polite and very helpful with everything. Thank you for pleasant experience
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March 2021 by Alexandria Myrick
Josh and the rest of the employees are amazing! Josh has gone above and beyond to help me financially! I would 100% recommend this bank to anyone
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September 2020 by Bob Y.
The new manager, Christine, couldn't be more professional and conscientious. And my guess is that the previous reviewer had a bad day at black rock?
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June 2020 by Laura Smallwood
Posted my cash into the wrong account and then tried to tell me I was wrong ... worst branch...
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November 2018 by Morgan S.
Worst bank ever. Opened an account to which compass said the funds were fraudulent. Claimed they verified with my other bank, who couldn't confirm any such verification. I was made to go to my bank in person to verify. When I did I was offered no apology or acknowledgement of any wrong doing Shelly and Julie in the fraud department are some the worst lying sacks of crap I've ever met If you need a bank go somewhere else. You'll be much safer and happier
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August 2018 by Shana Stokes Real Estate
Great workers! Great Customer service. You are treated like a person instead of a number. Feels like walking into a small town bank where people know you and care.
