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February 2024 by Joel Kawecki
Overpriced, and they make the prepaid customers wait unreasonably over the “yet to pay”….?
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February 2024 by Bernadette Ruyle
I've been taking my 14 yr old cat, Celeste there for a year since moving from Greeley. They are very professional and super kind. This place cares about your pet.
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February 2024 by chris sandoval
The people are great and friendly.
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January 2024 by Elizabeth Bremenkamp
We adopted our kitty less than a week before our visit, so he had a lot of changes recently and was opposed to his blood draw. Madison was very sweet and met our kitty where he was!
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January 2024 by Danny Do
Had a great experience here. Everyone introduced themselves and were friendly. They explained everything that was going on and answered all my questions. They also told me how much additional services and supplies would cost and never pressured me into purchasing anything that they recommended. I’ll definitely be bringing the pup back! Thank you for the great experience Dani and Dr. Stevenson!
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January 2024 by Maria Lucero
This place was very clean and the staff was very friendly and helpful. The vet and the vet technician listened to our concerns, and they addressed every question.
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December 2023 by Destiny Herron
I could not have been more put at ease than I was this morning. I have a reactive older dog and getting him to the vet can sometimes be a hassle. I was a little nervous with how I would be treated with his lack of vet history and him having a lump on his belly. This group was nothing but kind and compassionate. I was so happy with how loved he was and how comforted I was during this appointment. I am eager to bring my other dog back on Monday to be seen by this amazing vet group!
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December 2023 by Jennifer Panther
Thank you to all the staff at this center. They worked past opening hours and did everything to give my puppy a fighting chance. They truly care and love animals. Again, thank you for your dedication and devotion you truly impact and make a difference for families and animals within your center.❤️Mouses family❤️
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November 2023 by Jay Wells
Took good care of my cat!
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November 2023 by Littlebear
Very pricey and always trying to add on services that I don’t want or need.Staff is nice but kind with my dogs but the front staff is lacking in organization and training.
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November 2023 by Grace Mathews
I would save your money and pets time for somewhere with more straightforward and compassionate care.Every time I was on the phone with someone, they were extremely rude about my cats lack of vet history, and failed to find any record of them despite me giving them the correct contact 2x before my visit. At the appointment itself, I waited around for 40 minutes only for the vet to examine both of my pets in under 20 mins. I was then made to feel bad about their staff not informing me of additional costs. During the appointment scheduling and the confirmation call I was not informed that bloodwork would be upwards of $200 EACH or of the cost of vaccines. The emails I received where the ONLY note in either of my pets files is about how I was “unable to pay” the $700+ for all blood and vax services does not make me want to return here to continue their care.It is not the vets responsibility to make care affordable; but it is their responsibility to make sure the patient/owner is informed and feels like it’s a safe environment for their pets. I left with neither of those assurances.
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November 2023 by Joseph Sheftel
Been here two times once for each of my dogs. Their puppies. Both doctors I saw were spot on. This place is great and they don’t try to gouge you like so many other large private equity owned practices. This is definitely my new vet.
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October 2023 by Mora Fiedler
I am impressed with the vets and technicians at the Bear Valley Veterinary Care Center. I especially want to compliment one technician, Leslie, who recently helped me with a follow-up appointment regarding my dog's recovering injured foot. I was impressed with Leslie's professionalism, care in befriending Lucy and asking comprehensive questions about her history and injury. She was exceptionally kind and patient when I asked her many questions. Leslie has outstanding interpersonal skills. I respect her knowledge and the service she provides. The vet then came in to examine Lucy, and I also appreciated the vet's expertise. They made a good team. Leslie called me the day after my appointment to see how my dog was doing. That added care and service means a lot to me. Leslie rocks!!!
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October 2023 by Geoffrey Turnley
Awesome place to board your dog! Our dog has challenges with other dogs & can be shy around new people but Bear Valley & their boarding team has done a wonderful job & we have total trust in them with our dog. She recently stayed for 10+ days & we couldn't be happier with Bear Valley & our dog has gotten way more comfortable there to the point she seems to enjoy it which is a testament to the team. Thank you & highly highly recommend
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October 2023 by Laura-Elena Porras
My dog is super anxious and the team is always so kind to her and careful. They make sure to always use positive reinforcement to make her feel comfortable while they examine her! Such a great staff and quality of service