Big 5 Sporting Goods is a large retail store offering a wide range of sporting and outdoor equipment across approximately 11,000 square feet. The store features athletic shoes, apparel, and accessories, along with equipment for team sports, fitness, camping, hunting, fishing, tennis, golf, winter and summer recreation, and roller sports. Customers appreciate the good selection, especially on discount racks, and often find helpful staff members who assist with product choices. Several reviews highlight excellent customer service, with staff members going out of their way to help, answer questions, and ensure customers find what they need. For example, staff helped find trail and running shoes, resistance bands, swim caps, and cleats for flag football, receiving high praise for their helpfulness and kindness. However, some customers express concerns about store policies, such as being asked to leave backpacks or bikes at the front due to theft concerns, which can be inconvenient. Additionally, the lack of price tags on certain items, like camping chairs, led to lost sales when customers preferred to shop by price. Overall, Big 5 Sporting Goods is known for its friendly staff and wide product selection, making it a good place for sporting and outdoor needs.
