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February 2024 by Triton S.
Not professional at all, had a buddy try to pick up his package here and the package had been delivered from ups to there. Had one of our friends try to get the package as an authorized user and they declined it. We ended up calling this place and the lady over the phone was super aggressive, rude, and disrespectful. She had ended up cursing at us. Probably the worst customer service I've ever experienced. She should honestly be fired for how she spoke to us. I highly recommended never going here for any services you need.
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December 2023 by Gooch
Excellent service every time I shop here! They give an honest opinion & that is appreciated. I keep coming back!!
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December 2023 by Daniel OShea
I came here at 4pm on Monday. It said they were open online but they weren't. That's bad business and laziness
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December 2023 by Antonio T.
Great selection. The staff was helpful and attentive. Great variety of jewelry. Check them out!
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November 2023 by Michael Osborn
Great folks that took great care of us. We got some very good deals and felt happy with our purchases. They really treat you great!
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July 2023 by Brad Paffumi
I was calling around to see how much shops were paying for American Silver Eagles. I couldn’t believe my ears when I called “Big Daddy”! Whoever answered actually had the nerve to tell me that they pay $3-$5 a coin! If they’re going to rob people who are selling silver coins, don’t be surprised that they’ll rob you of whatever it is that you’re trying to sell. Just so you have an idea about how absolutely ridiculous his offer was, about 20 min later I got an offer from an honest store, paying $26.90 per coin. These guys don’t even deserve one star! I don’t care how desperate you are for money, but please think about it, if you’re going to sell anything to these shady people. I see there were responses to other reviews, so please explain why I was offered so little, “Big Daddy”
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July 2023 by ABN Nuzzi Nicholas Clay
It's a greasy pawn shop. They make money off hardship and don't give deals. Imagine that.
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June 2023 by Aly M.
I called earlier in the day to see if they buy pearl earrings because it was gonna be at least an hour drive to get to the shop and the guy on the phone told me that they do take pearl earrings and I even gave him the brand where they were bought at and he told me the resale value was pretty good so I drove an hour to get here after a 10 hour shift. I go in and the guy is just rude and looks at me questionable to whole time and tells me he can only give me $10 for two sets of Pearl earrings. That part didn't upset me as much how he hovered over me when I was doing the paperwork and I read one of the questions wrong he started talking to me like I was stupid. This was my first time at a pawn shop and this experience ruined it completely for me I will never recommend this place and will never go to a pawn shop again.
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April 2023 by Joyselyn K.
My sister and I went to Big Daddy's recently for jewelry. This is the best place to go. We didn't have much knowledge about diamonds or there clarity and weight. Now we will be back to purchase beautiful piece's. Great staff and super friendly!!! Thank you Joyselyn Knight
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March 2023 by Chelsea V.
The people here are the best! Great place to do business! Tim and Cindy are wonderful!
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March 2023 by Kalliope Robinson
Just got some basic gold earrings from them. Their pricing is fair and they have a variety of options available at different price points. I felt my budget was catered to and the sales person was polite. I believe it was the owners husband who helped me and I like the fact it is a family operation.
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February 2023 by Dan S.
The "boss" refused to provide the serial # for a $1,700 camera lens when asked over the phone. The store personnel wanted me to drive 220 miles to their location for the #. There shouldn't be anything to fear or be concerned about...unless the serial # is scratched off or the item is listed in a stolen gear registry, either online or with the local police.
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February 2023 by Caleb Benton
Pawn shops get a bad rep, but this one is legit.I had my garage broken into, stopped in to notify them in case the items showed up (about $4k in tools with some items very identifiable). Owner was super sympathetic, took notes and asked me to email them the full list so they could keep an eye out. While I was there a guy rolled in with a random bike and rolled right back out when they told him he would need some form of proof of purchase to pawn it. Glad to see them help with some of the property theft issues that have gotten rampant.Can't say such nice things for EZ Pawn, who actually said to me "When we think its stolen we offer a super cheap price because of the risk" and then refused to take any contact information. Not sure how EZ Pawn feels comfortable buying merchandise they have reasonable suspicion is stolen.
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December 2022 by Jose Vazquez
Came in with a silver chain, 4 big statment silver rings and a $450 almost brand new wallet, Was looking for 1k+ today, got offered not even 100 for a ring bought for 650 (claims he saw resell value on ebay but i did my own research and found that to be completely false because there was absolutely nothing on any platform). Just sold it on offer up for 475 and another ring worth 350 that I was offered for 50 bucks here at big daddy's and sold it for 270 today. Clearly the silver intricate art and statement pieces are worth more than the dull gold you have on display regardless of the metal its made of (saw nothing that stood out at all), glad I didn't take the 300 ya'll offered for 4 statement rings and i get to keep 2 of my favorites. Oh and that "no brand" silver chain you told me is almost worthless has a brand behind it but only If you know, should've checked my reciept, Im about to sell for 400 (bought for 500). Easy. All you need is receipts and the boxes they came with. Practically brand new. smart to not take risks on the unknown but at least spend time to examine what's infront of you compared to what else you have in store. The demand for flashy statment is worth more than the metals. Just look at hyper luxury pieces selling for thousands and it's out of recycled material, or on a fast fashion network.In conclusion, try other online platforms before committing to not just this pawn shop but others as well.
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August 2022 by Denia Fonseca
Super impressed by responsiveness & integrity of this shop. Tim & Sasheen were both friendly & professional. Buy from or sell to them with confidence. I intend to be a repeat customer. A+++
