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March 2024 by Valeria Machado
Rico was great! 5 stars
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March 2024 by camilla castro
Rico did an amazing job taking care of my car! He was very friendly and professional with everything. 10/10 would recommend coming here and having Rico help you out!
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March 2024 by Steve Marquez
Rico and Ricardo were amazing! My tire had a nail and these two men got me in and out super fast. Thanks guys
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March 2024 by Bus Dacosta
Customer service is the best Josh and his team very knowledgeable and very kindRV for all my friends and family to 7555 N pecos
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August 2023 by Jess H
Mad and Patty got us in and out very fast as a walk in and were personable and professional! I came in for them to check my one tire for a nail and they went above and beyond checking all of the tires and even found a second nail in another one of my tires. Thanks again for the great service on such short notice!
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August 2023 by Jerilyn Apodaca
I originally went in and purchased tires Patty was amazing! My check engine light when on so I went back to get a diagnostic, Josh was very helpful always communicating with me through the process to find out what was going on! Thanks for all your help Josh!
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August 2023 by Joe Mazzocco
Great experience! Couldn't be happier with my new tires and the way my truck drives now. Customer service was top notch as well. Highly recommend this location for your next change!
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August 2023 by Adam Wilson
Brought my car in with a screw in the tire fully expecting it needing to be replaced. They were able to patch it within an hour and did so free of charge. A+ customer service. I will be back.
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August 2023 by Dorreen Valdez
I was very happy with the customer service here. Patty Palmas is amazing and she sincerely cares about customers. I would definitely recommend anyone to bring your vehicle at this location. We will be back for future maintenance for our vehicles. Thanks again Patty for caring for your customer's.
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July 2023 by Aaron Villegas
I got fantastic service here!! Patty helped me to get the special size tires in by the same day when others told was a Couple days to get it in the shop. Also the service was quick in and out. I’ll definitely be coming back here. :)
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June 2023 by Armando Hernandez
Can't trust these guys for a brake inspection. I took in my work truck because the low brake pad light came on. They supposedly inspected it and said they were fine. 2 weeks later my truck brakes were metal on metal and ruined the rotor. I had to leave it in a shop all the way in Parker where it broke down. Thanks alot guys! This turned into an expensive brake job. ?
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June 2023 by Emma Gesche-Hage
Patty P. took care of me from start to finish. Service was friendly, fast, and (amazingly) cheaper than expected! Patty went above and beyond and even helped get me back to my car once they were done. I will be using this shop from now on after such a great experience.
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April 2023 by Leilani Diaz
I came to Big O Tires because I had a tire that was almost flat and it was the closest place. It turns out I got incredibly lucky.When I walked in Adrian greeted me immediately, listened to my issue, and asked me to give him a few minutes to check it out. About 15-20 minutes later he came back, and I thought it would just be to give me an estimate ($/time), but he let me know that Josh had worked on the flat, my tire had been fixed and I was ready to go. When I asked how much it would be, he told me it was no cost.Even if it was an easy fix, so many other places would a) keep you for several hours and then b) charge you an exorbitant amount for a very quick and simple service.Big O Tires gets top marks in customer service, honesty, and professionalism and I’ll be sure to return the next time I need anything tire related.
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March 2023 by Peppermint Locusts Detail
If you’re looking for reliable, professional, and timely this a wonderful place. I was able to get a (rare) tire repair with no appointment in about an hour on a Saturday while it was sunny! I will say that the earlier the better, and this is about around when they opened As a business owner it just goes to show that this company really cares about its customers. Not to mention, the friendly staff. Thank you, Josh, Adrian and Patty, y’all are amazing with the customer service and also Big O tires. I will definitely use in the near future.
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March 2023 by Anita Diaz
The crew of Big O are absolutely amazing!!!My father just passed away and driving to my parents home is stressful in itself, my tire pressure and my vehicle was low, I stopped at this store for air. Noticing the screw in my tire, Patty and Josh were more than helpful!!! They promptly repaired my tire and sent me on my way. There are still caring and helpful people in this world. Patty and Josh are amazing!!❤️
