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March 2024 by Sudeb Mitra
never ever bank with this FCU. they charged 30 dollars for 0.01 or one cents and after such a long services never bother to waive and trying to threaten me. They suddenly change something to charge $7.00 per month without notifying,. This bank should simple never exist. Period. Good luck if you still do as I was treated after so many years.
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March 2024 by Brett Palmateer
I was made to wait around over an hour after closing, was cut a check for the sale of a car, then got word the buyer that they were canceling the check due to a title mistake, I went back to inquire, and they yelled at me and treated me like a criminal. They even threatened to call the police, instead of treating me like any sort of valued customer, much less a human being. Awful. I was absolutely lied to, duped, never been treated so poorly.
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March 2024 by Chaz Gilmore
Frances & Team are absolutely spectacular! Even just for information and coining in for cash!
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March 2024 by RUTHIE WILLIAMS
Francis was wonderful , a big help!
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March 2024 by Dawnena Key
I love how the folks were able to get my wiring done in one day. Thanks for the top notch service!
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March 2024 by W Sheep
Love the staff
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March 2024 by Carrie Howell
Amazing staff, friendly and courteous and so helpful!
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January 2024 by Dannell Mcneil
Janette A. Gave me excellent customer service when I walked in & this makes me proud to be a BLUE FEDERAL CREDIT UNION Member!Rev. Dannell M.
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January 2024 by Hayden Schwab
This branch has been incredibly helpful and available since I started banking with them. I called the branch directly, a lovely person named Jeanette answered the phone, helped me transfer some funds and answered all of my questions, when I was just expecting to leave a voicemail. Great service, will continue to bank here.
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September 2023 by Ahlian Morris
Don't use this credit union, they straight up told me they would put my new lien holders name on the title and mail it off. They left it in my name and mailed it to my new lien holder. Now I have to get the title back and bring it to the DMV so it can be changed. All they do is waste your time with lies!! Steer clear of this place!
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September 2023 by Kristen Meister
Absolute worst. My account has been compromised three times and no one is ever available via cell phone. So I have to go go in every single time.
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June 2023 by West of Ordinary
Went for a loan. I paid the last one off early with them so we thought we would approach them again. They asked some questions and began to work on it. I thought it was strange that there were some key questions, in my opinion, that were not asked. Within 10 days, they said that all of my email responses to their additional question were going to their junk folder and not delivered. They eventually found them after I resent everything. Finally, they said my debt to income ratio was too high. I asked what the threshold was and they said 50%. I was at 49.5% per their calculations. When asking about this, they said it was too close to the threshold and would be denied. So why have a threshold for minimum score if it becomes movable? By this time, I was at the 3 week mark. These people are as nice as pie, hence the 1 star, but really don't know what they are doing, hence the lack of additional stars. To come to a solution, we called Alliant CU. We were approved in exactly 65 minutes for the same amount!
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June 2023 by Shawty Black
The staff was friendly and went over and beyond to help me while I was stranded
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May 2023 by Joel Morris
Just recently got a loan through Blue FCU and Lexi at this location was in contact with me and was very helpful and very quick to respond to any questions I had!
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February 2023 by Holly
I understand this is a solid banking option. Checking accounts actually pay some interest. Although it was a different branch of this same credit union, family had great experience with home mortgage.