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July 2025 by Jay Jay
***DO NOT BOTHER DOING ANY BUSINESS WITH THIS STORE*** Went in on 4/2/25 between 4pm and 4:30pm to transfer my phone number to my new iphone and a young man working there told me it's $45 to transfer my phone number. I told him that's to expensive to just transfer a phone number to a new phone and I also told him I'll find a different store that can do it cheaper than $45. This young man started cursing at me and telling me that he gets off at 7:30pm he got something in his car for me. All because I said that $45 is to expensive to just transfer my boost phone number to a new iphone. I do not recommend this store to anyone. Cursing and threaten a loyal boost mobile customer with bodily harm and a weapon he has in his car. That is totally disgusting unacceptable behavior for a boost mobile sales associate because I didn't let him make a few dollars for his pocket by telling him I'll find another store. It's all on camera for the owner to see. I also made a complaint with boost customer service.
***Update. The boost mobile store on 320 Broadway in Denver has lower prices for services and phones. They are very respectful efficient and professional towards their loyal customers. Spend your money where it goes further and your respected. Don't deal with people that are trying to charge you extra money to fill their pockets and have no respect towards you. Theirs a lot of evil people like that in this world but you don't have to deal with it..
Jesus Loves You
Have a blessed day
***Response to the owner: You gave the exact same response to another negative review of your rude and threatening employees. It's sad to say that you don't value or care about your customers all you care about is money. You are just as EVIL as they are. The LORD will pay you and your employees back for the evilness you've have done to customers trust me. It's all in the BIBLE pick it up and read it for yourselves***
Jesus Christ Loves You
Have a blessed day.
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May 2025 by Samantha Seward
The woman who works at this boost mobile specifically is completely useless and an insult to anybody who comes in needing help. I’ve come in five different times on five different occasions and each time I walk in she’s hiding in the back until I yell “Hello? HELLO” And she comes rushing out, every time, disrespectful, and rude as hell. She was never able to help me with an issue one time!!! (the one time I set up two lines I was helped by a male associate)
Recently, however, I was eligible for a phone upgrade to an iPhone. Boost mobile sent me a new iPhone 13 however it’s locked and I’m having trouble transferring the SIM. This review is warning you and others of the woman who works here in her laziness, incompetency, rudeness, bad attitude, and when I walk in, she does everything possible to get me out the door as fast as she can, BUT WITHOUT HELPING ME IN ANY WAY.
She knows who I am when I call her on the phone and I feel like she’s more inclined to not help me specifically!!! Boost mobile, you guys need to get rid of this woman she’s an insult to your company, as her attitude towards customers (I’m not the only one I’ve seen her be so rude to!) and utter disrespect Is making your company look really bad.
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August 2024 by Leonardo Luna
The worst of the worst, they always remove my data a week before the payment is made,
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September 2023 by Denzil Brown
Staff was very helpful and knowledgeable with my situation
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September 2023 by Victor Martinez aguilar
The little person who works here is a super professional and humane person. I congratulate her.
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June 2023 by Marcus Baker
I went to 2 different Boost mobile stores a couple different times each and they either didn’t have the phone they where advertising in the window or were closed in the middle of the day(crazy, no sign of “out to lunch” or “be back soon”), they were just closed. But I went to this location and David got my gf and I set up in new plans in the phones we wanted within 30 minutes and was answering questions before we could ask them.The other locations seemed annoyed we were disturbing their private time. But David was super helpful and seemed excited to do so. This is by far the best location. Btw…are you working tomorrow David, we need another charger and possibly a new screen protector….
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March 2023 by Oscar C.
Love this place customer service is a 10/10 but the opening hours are AWFUL opening at 1pm
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November 2021 by Juliet Ortiz
They are not an official dealer they won’t assist you with getting your account number and all of their cell towers are falling DONT COME TO BOOST!!!
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April 2021 by Jerry Carlton
Adela was very helpful and super professional. She helped me with what I needed and got it done quickly. Excellent customer service. I highly recommend her if you need your phone fixed or help with your plan! Thanks Adela
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December 2020 by Franco Aragon
Great Service and friendly!!!!
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June 2020 by Darold Giron
I didn't go there so for all I know they suck/rock
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February 2020 by Baby Deherrera
I got helped by a young man named Mario and I had the best experience in here! Highly recommend!
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October 2019 by Sofia Hernández
(Translated by Google) Martha thanks Very good customer service
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June 2018 by yesenia lopez
The customer service here was GREAT!!! Cristina made my port in super easy and helped me by choosing the best prices and plan services! not only that but I felt welcomed and appreciated for being a boost customer!
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June 2018 by Abi Arellano
The minute I walked in I was greeted by a sales rep with the name of Cristina, She answered all my questions and was very friendly. Best boost mobile I've been in!!! AMAZING SERVICE!!!!!!!
