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November 2023 by Love Respected
Did my front brake pads and rotors at this location, paid $600 and a month later they are grinding, squeaking and shaking when I stop. I brought it back in because that shouldn’t be happening and the technician Michael wanted me to pay an extra $200+ to upgrade the rotors. I took my Jeep to another Brakes Plus in Parker on Keystone for a second opinion and they informed me that even though I had paid for premium, Quebec had installed economy and the cheaper rotors developed a heat ring and warped. Keystone repaired Quebec’s incompetence using the warranty FREE OF CHARGE. I live in Denver but honestly will drive an hour away to know that my vehicle that I work very hard for is being take care of correctly the first time!!Service: Brakes
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November 2023 by Beth Robinson
Love this place they never take advantage there very honest and thorough been coming here for years . Highly recommend Pete MarshallServices: Transmission
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November 2023 by Adriana Corella
They took great care of my car while it was there, amazing customer service, they explained all that was done and gave me extra information on things I should get done next time! Patience is something I appreciate and they definitely went above and beyond. Great team. Recommend it 100%Services: Brakes
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October 2023 by Shawn Miller
They were able to look at, recommend fix, and then work on my car all in the same visit. Initial quote was higher than I expected, and they applied a coupon to my total. The new price was in my budget and the brakes were fixed. Terrific staff. Friendly and asked if I needed anything while waiting. Coffee was hot. Overall a great experience.
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October 2023 by Brenden Garcia
Awesome experience. They went above and beyond and over delivered. Jesse made a customer for life. I highly recommend this shop. I will be bringing all of my future fleet vehicles here. Jesse over delivered yet again!!
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October 2023 by Jordan Henscheid
I went in for maintenance on my brakes. Michael was prudent and respectful to refrain from mentioning all the recommended maintenance I had previously declined. Then I am appreciative of Jesse for honoring a discount that is acknowledged because of my employment status at Bonnie Brae Liquor, where all our delivery vehicles are serviced by Brakes Plus. He also pointed out a rebate I can submit for using the Brakes Plus credit card through Synchrony. A penny saved is a penny earned, so I am thankful he was willing to take the time to show me how to submit the rebate application. The service was solid today.
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October 2023 by Irene Garcia
I have been coming here for 7+ years to include several of my family members. I am satisfied with my services, and the professionalism that I received from the staff.The general manager has always made me feel safe when my vehicle leaves his shop.I will continue to do business with them.Services: Air & cabin filter replacement
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September 2023 by Ginger Ivy
I’m the past, I have had my ups and downs with this location. I recently decided to give them another try and they have been great. They have done work on both my car and my Jeep and I am quite happy with the outcome. Jesse really cares and does what he can to make sure he takes care of the customer. Highly recommend!
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September 2023 by Makisha Gant
Spent 800.00 on my breaks and they are still making a loud squeaking sound. I been up there three times already. No one listens to you and they argue with you instead of fixing the issue. I'm taking my truck to a different location. Then after it's fixed I'll never go here again.
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September 2023 by Samantha Gould
Jesse was fantastic, the facility and employees are clean, welcoming, and professional. I will definitely be coming here for all of my brake repairs/maintenance! 10/10 recommend!!!!
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September 2023 by Ginger I.
I'm the past, I have had my ups and downs with this location. I recently decided to give them another try and they have been great. They have done work on both my car and my Jeep and I am quite happy with the outcome. Jesse really cares and does what he can to make sure he takes care of the customer. Highly recommend!
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September 2023 by Rebecca Love
Awesome customer service and equally awesome auto service. These folks have been my go to for a few years now and always do a great job. They're transparent about what needs to be done and why, and how much it'll cost. Very glad to have them in the area!Services: Air & cabin filter replacement
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August 2023 by Ryan S.
I wasn't going to leave a review, but the service I received was below all expectations. I took my car to their shop Saturday to get my brakes serviced. First I received no call to let me know they were going to keep my car over night, then I found out this shop is closed Sunday, so it was held for two nights. I was charged $400. After getting my car back Monday I was still hearing grinding and screeching on my brakes. I took it back to this shop to re-evaluate the initial job 3 weeks later. They were going to charge me another $900 to service. After speaking with their personnel of the issue I was met with hostility. I have always appreciated good service and I am grateful for good work. This shop did not meet expectations.
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August 2023 by B Hanlon
I want to give a shout out to the Brakes Plus team on Quebec. I had an issue with my vehicles horn and within 5 minutes of dropping it off they solved it. It was an easy fix and they waived the fee for such a minor issue. Really appreciate their honesty and integrity. Definitely recommend their services!Service: Electrical repair
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August 2023 by Sabrina
I had a very good experience here and highly recommend this place. I had grinding brakes and felt they explained what I needed and why very thoroughly. They even stayed past closing to finish my vehicle for me. Thank you for quality service!