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February 2024 by AJ
Cute little place
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August 2023 by Cece
Love this store! Manager is really sweet & helpful
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May 2023 by Amanda Donhoff
They closed early with no signage. Drove all the way to this place and still had an hour and a half until closing. Very disappointed
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March 2023 by Juan Hernandez
Worst store ever , bad customer service, came in today with my wife and my wife ask for assistance with grabbing a shirt from the high clothing rack since she was unable to grab it. And the store employee had attitude when ask to grab that item for her. Then she stated she was really close to snapping . Very unprofessional and not helpful. Please stay away from this store.
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December 2022 by Charlotte Rhea
It always has such amazing sales! My favorite store in the mall. Even more than Forever 21! Definitely go here.
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June 2022 by M G
Great prices, great sales, friendly staff, cute and super trendy fashion
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October 2021 by Mary McGahagin
Bad customer service.. if you are white you are ignored and no one will help you in a kind manner.
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May 2021 by Unknown To you
Showed up for a shoe sale. 10 bucks all shoes and half of everything else in there was half off. Friendly employees. Clean store.
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April 2021 by Julia Thornton
A great store good prices
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April 2021 by Jessica G.
The fitting rooms are closed due to Covid, which I understand however how are you suppose to try on clothes. I do not live around here so I do not have the ability to return them. Yet, ask them about their return policy. It's a joke, its store credit or exchange. So you do not even get your money back. Go anywhere but here!
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November 2020 by Tshebia Wilson
I have loved their clothes since 2003...and for my daughters and my nieces
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September 2017 by Sabin Clarke
Awesome location!!
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May 2017 by Michelle Tibbs
Love this store, great deals always something new, great prices, and above customer service staff which make all entire shopping trip to Northfield worth it!!
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November 2016 by melissa higuera
Worst experience I've had here tonight! I tried on the boots I wanted got my size (last pair mind you) and proceeded to shop. As I was walking around the manager Myra asked if I wanted her to put the shoes at the register while I continue to shop I agreed. When I checked out I told the girl I had a pair of shoes on hold she began to check and couldn't find them. I then called the manager Myra over bc she's the one who took them in the first place and asked where they were. She looked d*** founded could not explain what happened to them started looking everywhere. Well they got sold to another customer is what happened! So frustrating as they were the last pair! I suggest they take names for the stuff they hold which the MANAGER didn't bother to do what an amateur! Please get someone who knows what they're doing to run the store thanks!
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September 2016 by Simone Paris
One of the nicest locations I have been too. Clothing is cheaply made but that's what you pay for shopping at Charlotte Russe in general
