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December 2023 by Malc O.
I would say No... Unless you want your card randomly turned off and customer service to lead you in the complete wrong direction then have to fight for the little crumbs they basically stole back... If you want a bank that Everytime you order something online it say wrong zip code like you forgot where you live. If you want the teller to do her own thing and change your address... I would say it's the best bank for it... PLUS THEY WILL LEAK YOUR INFORMATION TO DIFFERENT COMPANIES. While saying it automatically updated.... Which means you automatically give to them.
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November 2023 by Rico Ruiz
Why have an ATM that let's you choose denominations you need if it only offers 20's?
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July 2023 by bob jonson
Chase was a good bank before it took away retail access to home equity loans. Now i say screw them and all their soulless employees who only care about commissions. Worthless company only serves itself, never its customers. Hopefully feds keep raising rates on these corrupt banks!
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July 2023 by Edgar Lira
Drive up ATM all 20's walk up mixed bills
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May 2023 by Sally Xmd
Drive thru atm has been broken for forever. There’s only 1 person working on a Saturday? Pay a decent wage and you’ll have more employees. 31 minute wait for drive through assistance. I’m debating leaving Chase. Too far from my new house, and this is what I deal with when I do drive to this side of town.
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May 2023 by Janeanne P.
Chase is currently holding all my deposits hostage over a "suspected " fraud transaction. Told me I could come in a get future deposits out in cash but later began to hold that money too.Not sure who gives them this right but I can't pay my bills and am now racking up late charges and accumulating unpaid bills. WOULD NEVER RECOMMEND THEM TO ANYONE ELSE!!!!!
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April 2023 by Kim Y.
I have always had a good experience with this bank. I needed help with information regarding a possible early withdrawal of a CD I have there. Mia Garcia went above and beyond expectations to be helpful. She informed me of options that would save me money and even called me to check and see if I needed to make another appointment a few days later. I love the staff at this bank.
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March 2023 by Allan Sanchez
Deposited checks into atm, atm had a malfunction and the checks never got deposited, they couldn’t locate my checks and pretty much did nothing but say sorry, I recommend nobody uses chase bank they will not help you in anyway as to you are just a number in their system
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September 2022 by David
What an absolutely worthless branch. I can’t wait to take my money elsewhere
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July 2022 by A A Truth Be Told
Ive been banking with Chase for many many years and one thing they have in common is not so great customer service. And besides this they will not give you a credit card easily they don't care much about their clients strengthening their credit or having any period lol. But this particular Chase here on 33rd and Colorado Blvd. The women in here are the worse! Zero customer service skills, zero home training! I went in and this chic is eye balling me with some weird smirk on her face *I will add that she had on some bullet proof eye brows and lips that she could have borrowed from someone else so those could have definitely gave a confused vibe So I kept my composure and politeness. But it was so uncomfortable that I had to ask her was she ok? Like I wanted to say "are you even willing to help me?" She did awkwardly. *But as I was going to leave I realized I needed something else and turned right back around and caught this clown that looks like she just stepped off the set of the Munsters-talking rude ish about me and wasn't expecting me to be right back. How can we even trust people working at these places with our money? They need better employees!Maybe I'll just close my account. The only reason I haven't already is because I've been there so long but I believe my time has expired.
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July 2022 by Benjamin Atwater
The one ATM isn’t working on the weekend, try harder Jamie Dimon
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June 2022 by Shayan Toghyani
Mexican girl with fake eyelashes works there is pretty fat and ugly and angry , you can feel the poor level of management at this location , I’m sorry for who ever works with her
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April 2022 by BB Flower
Horrible customer service. Was directed to contact customer service by phone because they only assist on an appointment basis… When I was finally helped the banker wrote my new account number on a post it note!!! Did not receive any print out, folder, nothing.
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April 2022 by Grant Varvashtyan
Is it just me or is everyone else not getting their phone calls answered by any chase bank? The one on tower and Green valley ranch, the one on havana and Mexico, none of them answer their phones. Did I miss a memo or something?
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April 2022 by Nikki N.
This is probably my best experience I've had banking with any bank! Always kind, even when I bring in a thousand in ones. I've been checked on to assure my one on one visits go well. Overall impressed with this location and don't ever plan on leaving chase bank. Thank you!!!
