Chase Bank is a great branch with helpful, pleasant, and always smiling staff. Customers report being in and out quickly, though sometimes there are delays. Many employees are awesome, friendly, and provide no-hassle, great service, with staff being awesome in resolving problems. However, one manager is consistently described as rude and unhelpful, especially when tasks are not completed correctly. Overall, many customers are truly happy with the bank and appreciate the helpful and friendly assistance they receive from the team.