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June 2023 by Justin C.
Consistently will delay pickup orders or just not bring them to your car for very long periods of time I've had it take over an hour before when they said it was ready. Does not answer the phone or take any responsibility for thier mistakes. Would like to be contacted by regional support as this store does not meet basic functions that are needed for an even semi reliable experience. Waste of my time trying to use them for pickup. Have not have this issue with any other Walmarts that I have used the function in.
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April 2023 by Alex A.
Horrible customer service never coming back to this store order online send me the wrong stuff trying to get my money back they said I need to call a number
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April 2023 by John C.
I needed an oil change and Jeff in the auto department was super accommodating. They were able to get me in super fast but it did take a while to get out of there. Great customer service Great price.
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February 2023 by Heather C.
This Walmart Supercenter is located on Smith Road, 1-2 miles east of Colorado Blvd and before you reach I-70. In fact I think i cross over Monaco and Quebec to reach it. There is a large parking lot with a ton of "overflow". I've been a patron the last year or two because it's a straight shot up Colorado Blvd, easy to get to and get back.Let's start with I hope things are getting better here. There were a ton of homeless people and broken cars camped out all over the area, including the parking lot. I have been approached by many, which makes me worrisome. My last visit, the road to it looked cleaned up from previous times. I actually saw a Denver PD officer this visit and a secured vehicle. It made me feel safer to see them there. I know many stolen cars have been found abandoned nearby too. I won't get into that, but Colorado is leading the nation in auto thefts.I typically purchase on the app and request curbside pickup. I've never experienced every item I've requested fulfilled on an order. There is always something out of stock on one of my orders. However, the app is user friendly and the Walmart staff are quick and friendly. It's easy to check in. Denver has a plastic bag fee now. Actually I believe ot is all of Colorado as of January 1st 2023. I've been bringing my own reusable bags for years/decades. I keep them in my vehicle. They are also machine washable. Its easy to "return" an item through the app. I ALWAYS choose "no substitutions" when I shop. I know what I want and the quantity of the items. I learned this on December when a Walmart worker gave me a substitution which I said "no", so I had it returned. I didn't take it back in the store. He told me he couldn't take it. Thet refunded me the money though. It seems wasteful. My last visit yesterday (2/26) I was helped by a lady named Mari. She actually took my bags and filled them. Usually the workers hand them to me. She also knew to put frozen together and softer/perishable together. I was impressed! Next time, I'm tipping her! I also left a review of her through Walmart. Best times for shopping are Tuesday through Thursday DURING THE DAY to get "most" items. Besides not having everything, my other dislike is that typically the order is fulfilled the next day. You have to pick the hour window in the app. I work a lot and that makes it hard to schedule around at times. In comparison, Target fulfills in 2 hours, same day! Walmart is typically cheaper though by .02-.10 per item and has more product than Target. I will say it to myself "you get what you pay for." It all adds up though. There are things only Walmart seems to carry and there are things only Target seems to carry. I end up going to both. I'm hoping they get better about their credit card authorizations. I've seen it take 5-7 BUSINESS DAYS to drop off or batch. Inexcusable. I am frustrated as a consumer that any merchant is quick to authorize but not quick to fix/adjust. My last experience was different, it adjusted today. Usually it takes to Wednesday or Thursday. I don't have deep pockets yet! Overall good experience.
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December 2022 by Google user
Walked here in the snow from 40th and colorado area to find out the coinstar “is broken”
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December 2022 by Jackie Gibson
Walked here in the snow from 40th and colorado area to find out the coinstar “is broken”
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October 2022 by Kerri P.
I wish I could give negative stars. This walmart sucks. The people who work here are always rude with few exceptions. Yesterday was the last straw: I'm a legally blind, disabled vet who relies on groceries delivered because ride shares are expensive. Many times I have asked for my deliveries to be substituted. I can't just go to the store and get what they don't send. They just don't substitute, they just cancel. Many times I've spent my last bit of money and was depending upon them. Then it takes 5 days to get the refund so I can get things I need. They've done this repeatedly. Way to love Veterans aye? I was sick in bed yesterday with a broken washing machine that I can't afford to fix anytime soon. I ordered stuff to make chicken soup and a blanket (because washer broken).So I called the manager at 720/251-1686 as soon as I placed the order and said I'm sick in bed I need everything I'm ordering from a Super Walmart and to please substitute. Please please please substitute. He assured me he'd watch the order and make it happen. I begged the man. I said I would pay extra please just substitute what I need. Guess what? They canceled the blanket and all the fixings for the soup except the carrots. I called and canceled it. Guess what else I canceled? My delivery membership. I'm done. When I'm done I'm done. Yeah walmart that loves the vets so much has let me down consistently.The manager in charge of deliveries is a lying, rude, piece of .
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September 2022 by Ellyn R.
Auto department is very disorganized. I had a 1pm appointment for tires. I watched them take another car before me. Didn't start working on my car until 2:30pm. I was never told they are running 1.5 hours behind for people with an appointment.
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September 2022 by Aurora C.
I order my groceries from this store because no substitutes and on time. Believe me I've tried other stores. I always get substitutes on my list. Stocked selves and clean store.
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January 2022 by Lirraed G.
I came to this location to purchased a couple of things that me and my family needed because we were going to be doing a party. I am literally almost every single thing that I came here to purchase was not in stock did I do not understand how they do not have stuff in stock Pier what is the point of having an open store if you're not going to be able to stock the things that people need. Also the advertise online that it was available and they did not have it. They just had a bunch of like big sacks or something inside their locations. It didn't make any sense
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September 2021 by Kevin Q.
Lots of folks there 4 the hours of my visit.Could be better at restocking items & store appearance.Had a few registers open and self checkout of courseThey had iTunes cards available,sometimes at some locations I have a hard time finding these.Or they are out of stock. This location has plentyCheck em out if you're ever in the neighborhoodPark Hill Bigg Baby!!!!
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October 2020 by Scott L.
The Worst Walmart I have Ever Shopped, and I've visited LOTS of stores: Heidi is the General Manager. Spoke with her but after further encounters with employees, it may be better to just bulldoze the place down.Entered the store and was curtly redirected to enter by some Brosnan hired security guy who pointed at me, pointed at the door, and walked off!I told him using a loud, salty tone and vocabulary how much I liked his customer service, then spoke to Heidi before visiting Thomas in photos. He managed to break away from his task of cutting photos for a moment to find my picture. I asked him and another associate where the frames were.Thomas replies, "I don't know, in houseware?" Maybe a good idea to know where photo frames are if you're in the photo department! Idiot!Another associate assisting Thomas by watching him cut photos looked up the location on the app with his phone, and gave me the incorrect isle. Finally found them myself AND NOTHING IN STOCK!Amazing!