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December 2023 by kheaton madrigal
Apparently it’s not a bank and they cannot help. They also failed to mention that there is an atm there and that I could have used it. Because of the fiasco today I want to switch banks which I will be doing next week
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July 2022 by A B
I have been a customer of Commerce Bank for over 20-years and have watched this bank slowly decline, especially the customer service as of the last few years. I recently found out they outsource their online payments to a 3rd party, who sometimes does make electronic payments to the payers you setup on their online payment page, however, they also send paper checks to payers which increases the time it takes for receiving the payment. I just received a mailed notification that my car loan payment hadn't been received 19 days after it was debited from my checking account! After several calls to the place that holds my car loan and commerce bank (after being transferred around depts and waiting on the phone for 45-min to speak to someone) all I was able to find out was that the check the 3rd payment party (that commerce bank contracts with) sent out a physical check for my car loan payment late. I will likely be charged a late fee for my late payment, and it could also affect my credit score. It's finally time for me to leave Commerce Bank and find a bank that has been able to stay current with the times and truly values its customers.
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July 2022 by Jake Brazil
Terrible people- do not open an account here. They are truly miserable humans
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February 2018 by Dominic Johnson
not a bank
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December 2017 by Kai Bixby
Not a commerce bank
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October 2017 by Stevie Bmore
No an actual commerce bank take this down ASAP!
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April 2017 by Alison Oatis
I was looking for a BANK, there is a office inside but they don't do any banking. Someone should take this down. The women that works for the building at this address , she has never heard of COMMERCE BANK and what a hassle to find parking downtown.