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February 2024 by Chris Johnson
Excellent! Scot was extremely easy to work with. His crew did a great job installing carpet in our basement. Will use again.
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February 2024 by David Fuller
We selected Coventry Carpet because of its great Google Reviews, its vast selection of flooring, its commitment to quality, and our trust in both Scot and their installers. The project estimate was very reasonable compared to four other flooring companies, even though Coventry offered a higher quality of product. The office staff (Jean) kept us well-informed on the timing of our installation. I had an insurance claim for a sewage back up and Jean had empathy for my situation and was able to move our installation date sooner than previously scheduled. That was a huge help! Tom and his team came out to install and when we made a couple of requests outside the scope of work they were all too willing to accommodate. The quality of product, installation, price, and service will always keep us coming back to Coventry Carpets. We've used Coventry Carpets on three of our homes and have always been thrilled with the results. Thanks Scot and Tom!
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February 2024 by nirvana jokic
Great company and people, they made the whole process so easy and seamless, 10 out of 10 would recommend
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February 2024 by Andrea Puschaver
We worked with Scot from Coventry Carpets and I am so happy we did! We did carpet for 3 bedrooms. It was such an easy process including picking the carpet and installation. Great quality in product and service.
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February 2024 by Steven Thomas
Scot and Tom were extremely knowledgeable in helping my wife and me select and install the ideal runner for our stairway. Tom personally installed the runner to perfection -- a difficult task given the carpet pattern that required precise matching to give the appearance of a single long flowing runner with a 180 degree turn on the landing in the middle of the stairway. I cannot more highly recommend Conventry Carpets.
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December 2023 by T. Mark Albright
SERVICE AND QUALITY!! Top Notch!! We had chosen a 'side match' carpet pattern which was unique (for us). When initially laying the two rolls 'side by side' (Large Room), we discovered the color run didn't line up between the two rolls. Coventry Owner (Tom) immediately came out and coordinated inspection & replacement from the mill. (no cost to us). Tom (owner) personally came out with his team of installers and seamed the rolls together himself!! An A++ job by a company that is obviously built on service. SO HAPPY with the carpet and quality. Doesn't happen often, but when you want a job done right, go to COVENTRY CARPETS. Thanks Erik, Tom, Gina, Juan....neighbors recommended Coventry Carpets and we recommend you also!! Best - Mark & Linda
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December 2023 by Mark Albright
SERVICE AND QUALITY!! Top Notch!! We had chosen a 'side match' carpet pattern which was unique (for us). When initially laying the two rolls 'side by side' (Large Room), we discovered the color run didn't line up between the two rolls. Coventry Owner (Tom) immediately came out and coordinated inspection & replacement from the mill. (no cost to us). Tom (owner) personally came out with his team of installers and seamed the rolls together himself!! An A++ job by a company that is obviously built on service. SO HAPPY with the carpet and quality. Doesn't happen often, but when you want a job done right, go to COVENTRY CARPETS. Thanks Erik, Tom, Gina, Juan....neighbors recommended Coventry Carpets and we recommend you also!! Best - Mark & Linda
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December 2023 by Mark A
SERVICE AND QUALITY!! Top Notch!! We had chosen a 'side match' carpet pattern which was unique (for us). When initially laying the two rolls 'side by side' (Large Room), we discovered the color run didn't line up between the two rolls. Coventry Owner (***) immediately came out and coordinated ************************ from the mill. (no cost to us). *** (owner) personally came out with his team of installers and seamed the rolls together himself!! An A++ job by a company that is obviously built on service. SO HAPPY with the carpet and quality. Doesn't happen often, but when you want a job done right, go to COVENTRY CARPETS. Thanks ****, **** ***** ****....neighbors recommended Coventry Carpets and we recommend you also!! Best - ************
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November 2023 by Sarah Hamilton
Coventry Carpets saved us! We needed carpet fast and they came through in a big way! They showed us carpets the afternoon we called and had the carped installed a week later. They were on time and fast and clean! I am very grateful for Scot's quick response!Service: Carpet installation
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October 2023 by S Huber
We've used Coventry Carpets a few times and have always received exceptional customer service.Our last install was a couple of years ago, and we found that our primary closet needed to be stretched.Scot sent out the most amazing crew to get the carpet to lay flat again. The crew (of 3) arrived on time, they were respectful, courteous and so kind. They stretched the carpet quickly, cleaned up and were gone in a flash.My parents used them as well and have been very pleased.Coventry Carpets will always be our go to flooring and carpet installation company of choice.Service: Carpet installation
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October 2023 by Greg Hartvigsen
Great experience with Coventry Carpets. Was finishing a basement and wanted to match the stairs that had been already carpeted. Initially the carpet was on an almost 4-month backorder with an estimated delivery date of May, which then got delayed to end of July, then beginning of September. Jean kept me informed each time there was a delay and was very apologetic, even though it was the manufacturers fault. Jean is a delight to work with and provides stellar customer service. She's obviously been doing this a long time because she was smart enough to schedule the install a few weeks past the expected delivery date in case of an further delays, which did end up happening.Install went very smoothly, the crew were professional and polite. The carpet I ordered had a difficult pattern to work with, but they were able to match it up with the stairs and keep the gridlines in the pattern straight - no easy feat. You also cannot tell where seams meet which speaks to the level of expertise their installers have. I highly recommend Coventry Carpets!Service: Carpet installation
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September 2023 by Ashley Meyers
I did a good amount of research on carpet companies before hiring anyone. I’m so happy I went with Coventry Carpets. Scot, the owner, was responsive and happy to work with my crazy schedule to give me a quote. He also had all the carpet samples with him and worked within my budget. I wanted the install to happen fairly quickly and they made it happen. The whole process was a breeze. The installers were kind, professional, and surprisingly quick! We’re very happy with the new carpet.
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September 2023 by Richard Gonyeau
I met with Scot twice before hiring his company, Coventry Carpets, to replace my basement carpet that was damaged in a flood. The price was right for me to also replace our entire main floor at the same time as well. Scot took his time answering my questions, and going over various options. When his crew (Juan, Chris, Oscar) came to install, they were on time, very polite, and extremely courteous with the many furniture items I had them move around. From start to finish this experience was as professional as I had hoped. I would hire Coventry Carpets again without question.
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September 2023 by Joan Miller
Coventry Carpets replaced the carpeting throughout my basement. They helped select the perfect carpeting, that was reasonably priced, yet high quality, and the installation team did a fantastic job. The basement looks better than it ever has.
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September 2023 by Melvin Fish
Well, I called the salesperson on the business card they handed me when I stopped in, left a detailed message, and they never called me back. And they only are open by appointment.So I went to a different carpet store which was a good decision because they actually responded to me.These guys have great reviews so I'm assuming if the salesperson doesn't ignore you then you'll have a good experience which is why I left 3 stars instead of 1.
