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March 2024 by Manuel Tenorio
This place is Very clean and convenient. But the Prices just got to high for me. I am paying 1/4th the price for the same size unit just a few miles away.
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March 2024 by Joe Akmakjian
I've rented a 5x10, 1st floor unit here for three years. Initially, the $83/month rate was reasonable, but it has since increased to $145/month, while new customers are offered the same unit for $46/month. When I inquired about matching the new rate, they insisted I end my current contract and move my belongings to a new unit. This seems unnecessary and inconvenient, especially I'm in a wheelchair and require others to move all the heavy medical equipment I store. Despite the hassle, I'll likely switch to avoid paying $80 more after taxes and fees.
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March 2024 by George Bradley
Michael at Leetsdale in Denver was Awesome! Great deal, great stay.
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January 2024 by Joshua Newbill
The staff and the location
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December 2023 by Mandell Winter Jr
Reasonable access to building. Don't give them your SSAN. Security is only fair.
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December 2023 by Deborah Hall
Michael was extremely professionally, Informative, volunteered the specials,explained the the rules in a courteous manner. I did not catch the name of the gentleman there working with him but he was equally nice..
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December 2023 by joe Zrucky
I don't really expect much in terms of customer service from a storage facility, but these guys really went above and beyond.
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October 2023 by Randall Baldwin
Horrible facility, my unit was broken into from the top which is only secured with flimsy wire. Almost a complete lack of security in this building, hardly any security cameras at all. The facility is lacking security and the management allows homeless people to live inside units.
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August 2023 by Ky B.
If there was an option for zero stars I would be giving this place a zero. Our unit was recently robbed. It was definitely an employee that did this because our locks were intact & from the looks of it they came back a few times. They rummaged through & stole only what they wanted probably to make it look less suspicious. Our locks were intact & the facility provides a lock & keys for the unit so it could only be an employee that has access. We will most definitely be suing & pressing criminal charges.
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August 2023 by Edna Arjona
It was very safe and clean. The attention to customer service was just amazing.
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July 2023 by Scott Logan
Have been storing here for many years. They have always been very nice, the facility pretty clean, and no billing snafus. Michael (location manager) deserves special mention. Great job!!
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May 2023 by Sarah Anderson
I kept an indoor storage unit here for 2.5 years and had no problem. My stuff was secure and I felt fine being alone there at night. I believe they did raise the rent at some point, but I couldn't tell you how much it was. The only reason I didn't give it 5 stars is because they do not issue a prorated refund at the time of move out, which is ridiculous in this economy.
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May 2023 by Eric M
i’ve stored items with this location for over two years, and because of a snafu with a credit card while we were on vacation (auto payment didn’t go thru), without any outreach after 5 days they locked us out of our storage unit.we returned after 10 days out of the country, trying to drop our suitcases off at storage, only to find our code invalid, with a second lock on our storage unit.apparently, two years of automatic payments mean nothing. this was simply unbelievably poor communication and incredibly aggravating.
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May 2023 by e Ledesma
I made a same day reservation and could not access my unit due to elevators being down. I called a left a message and no one responded until I requested a termination and full refund. I was told I would get a full refund. I only received a refund for the lock I didn't use. Very unprofessional!
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April 2023 by Alaika Melendez
Michael was super helpful and the customer service was amazing! Super clean and relaxing easy!
