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November 2023 by America is Dead
This pharmacy will tell you that your medications will be ready in 3 hours. You'll show up in 5 hours and they still won't be ready. It literally takes them an entire day just to put a few pills in a bottle. It's completely laughableSo you get to show up and still wait half an hour for your pills to be put in a bottle every time
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November 2023 by M M
The pharmacy staff is lovely but they drop like flies. CVS needs to treat them better so they stay.
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November 2023 by Zachary Sanford
Late filling is an important prescription. Otherwise, great service.
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October 2023 by Allison T.
Another bad pharmacy review: I had a prescription filled on Friday and the pharmacy was closed all weekend. I understand that they had staffing issues but they were unable to transfer my prescription aka I was left without & no one was willing to help. I returned Monday when they told me they would be available. A staff member (not all!!) was very very disrespectful and rude throughout my whole experience. I waited for 40 minutes (with me checking in every 5 mins), all while the pharm manager watched this all happen and did nothing to help. I see why this store has such poor ratings. I would recommend using other stores if possible. Very disappointed.
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October 2023 by Alexandra Holderied
Really hard to get ahold of the pharmacy/ pharmacist with any questions- phones never go through. On the positive, it’s nice they have an automated text system when prescriptions are ready
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October 2023 by Rachel W.
Worst pharmacy I have ever been. I have been waiting for a prescription that I really need for over 26 hours. I showed up and there was one pharmacist and one guy helping people in line and they said it would be a while. Told me they would expedite my prescription and it would be 30 minutes. I came back an hour and a half later (3 times the amount of time they told me) and they proceeded to tell me they still hadn't started on it. I simply asked how long it would be, because I don't want to keep coming back time after time, when they are telling me times that are not accurate. Both guys went off on me and were complete assholes. I understand they are understaffed but I was very nice to them and they were super rude to me. I came back and the employee told me the pharmacist literally just left mid shift and never came back. I will never ever come back to this pharmacy.
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October 2023 by Heather S.
I scheduled a Covid vaccine at this location a week ago. When I arrived at the store, I was told that the pharmacy was closed and that there was nobody there to do my vaccine. I had intentionally scheduled this on a day that I had time to feel a little under the weather following the vaccine. I checked online and there were no other CVS stores within a 20 mile radius that had any vaccines appointment for the same day. So I went to King Soopers instead. There, I was told that they couldn't do my vaccine either because CVS had already ran it through my insurance. Let's first try to give them the benefit of the doubt and say that nobody knew that the store would be closed at the time of my scheduling. Could be an honest mistake, but then why wouldn't they send any kind of notification telling me not to waste my time and come in?? Somebody was clearly there, working at some point, because they fraudulently charged my insurance for a vaccine that I did not receive. When I called their customer service, I was told that they couldn't help me either. Because the store is that entity that charged my insurance, they also have to be the entity to reverse that charge. To say I'm furious, is an understatement
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October 2023 by John O.
Pharmacy review only - 1 star is too many. Absolute waste of time, it is definitely worth it driving to a further pharmacy.
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September 2023 by NELSON ORTIZ
Great inventory. Found all that I needed.
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August 2023 by Kristen Link
I used CVS pharmacy for years but recently have struggles to get prescriptions on time ( so that I’m out for a few days) and then have spotty information on when a prescription is ready or has an issue with a dr. Refill unless I call which takes a while after talking to a robot. Started using summit pharmacy who charged me $60 for a prescription CVS charged $200+ for and capsule for the rest. Both have free delivery and great about prescriptions in stock by when they are needed.
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August 2023 by A
Seriously disappointed at this CVS pharmacy that constantly refuses to provide good customer service to their patients. It’s disgusting to sit and watch how POC are treated here at this location by an overwhelmingly white staff. Quick to dismiss patients who have questions, and told to seek help elsewhere.
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August 2023 by Sandra Hermans
I go here to pick up my prescription, and the pharmacists are always professional and kind. The store beyond that is small but well stocked with a variety of goodies, and I enjoy browsing.
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June 2023 by Toni M.
DISCLAIMER: this review is for the pharmacy ONLY - not the retail store! They've lost my prescription many times and always act as if it's a total inconvenience when i come in to pick up a script. I get having a bad day or disliking your job, but if you're truly that miserable day in and day out, maybe do yourself (and everyone else) a favor and switch careers.
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June 2023 by Chris Green
The pharmacy team went the extra mile for me. Helped me to transfer a medication I needed from another pharmacy. If any member of the pharmacy staff read this please know that you are beyond appreciated and Mahalo for all that you do day in and out.
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April 2023 by Abigail Jenkins
Avoid this pharmacy at all costs. They have lost my prescriptions on multiple occasions now. How that is even possible, they don't know nor did they try to find a solution to this problem. Understaffed to incompetence.
