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December 2024 by Nicholas Renfro
Phone is a dead end and can’t get in touch with anyone
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September 2024 by Annie Huggins
Worst customer service!! Left me waiting while 3 people putzed around behind the counter. Couldn’t get help until I asked someone if the trash and shelving were more important than customers. I wish I could go back to UC Health where they get to know you and at least pretend to care.
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September 2024 by troy pickett
Staff doesn’t give a damn about their customers. I’m sure it’s a systemic employee issue with CVS as a company. Do better CVS
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July 2024 by david harris
After picking up my 1st new prescription - using GoodRx which reduced my cost from $505 to $136. After the 1st month I went back with 11 refills remaining and CVS charges me $505. I asked the pharmacist to check GoodRx or my previous charge and they saw $136 listed, but couldn't get code to work. Pharmacist asked me to come back later or tomorrow. Returned the next day and they still couldn't / wouldn't honor GoodRx price or previous charge.
Couple of day later, went to a different CVS and no problem.
Wasted 2 trips, avoided getting overcharged twice and ended up going to a different store. Poor customer service, avoid this store.
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April 2024 by Amy Fotenos
Unfriendly staff & rude staff. Long waiting times
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March 2024 by Draper Knight
Amazing lady at the Pharmacy took great care of me love the vibes in there
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February 2024 by Diane Matuszewski
If you wanted to be treated like you are unimportant and your health is of no consequence, come to this CVS pharmacy. Alex Bloom just closed the gate in our faces despite the fact that my friend had just had surgery and needed to pick up her prescription. We came on the way back from the hospital and stopped to get it and we were told it was not ready and to come back in an hour. We came back and hour later and they were closing for lunch. We quickly ran to the desk and told them the situation and Alex acted like a complete jerk and was not only unhelpful but very unkind about it. He was a total brat. My friend is a senior and needed her medication and he had no problem just shutting the gate in our face. I simply am astonished. I've been in customer service all my life and I've never treated anyone like that.
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November 2023 by Sally Gordon
Favorite place to pick up rx
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July 2023 by Kristina Moradian
Worst pharmacy ever I will be filing a police report with them
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July 2023 by Suzanne Rosenthal
I get consistently quick, friendly, and efficient service at this CVS. Won’t go anyplace else.
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March 2023 by Stephen Magana
Called something in for pickup and incorrect prescription was given. Spoke with th manager at great length, she was very rude and didn't notice that several times I was specifically a different medication was charged. Real bummer that I have to go out of my way just to find a good pharmacy.
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March 2023 by Alex Woods
This location had great customer service today. They picked up the phone quickly and were able to transfer and fill a prescription quickly from a closed CVS location. Thank you to Nate and the team!
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March 2023 by Aeryn Hadley
Zero stars?! Lady was incredibly rude over the phone, refused to check for what I needed, claiming she's not allowed. Funny, that was literally the 5th CVS I called in a row and none of the others were prohibited from checking. So she lied and was rude simply because she is lazy. Nope, never going back.
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March 2023 by Tommy B
Great service every time. Very kind and helpful staff and pharmacist.
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March 2023 by Cory Li
I think they're sometimes understaffed just like every other pharmacy in the state, but the ones they do have are really nice and have been nothing but wonderful every time I have been.
