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November 2023 by A W
In my experience, this shop tends to be slightly more bullish on its service recommendations. It seems sometimes they only care to increase the bill, because they have at times taken it upon themselves to look for more things wrong with the truck and recommend extra service, rather than thoroughly diagnose and fix the problem that I brought it in for in the first place. On more than one occasion, work has not been done right the first time. As an example, I’ve had to have them take apart the same door panel three times. I brought my truck in for the AC to be fixed, they recommended additional unrelated repairs, which I approved, but I just picked up the car and two of my AC fans still don’t work. To make matters worse, they didn’t even follow up on the extra work. Apparently I had all these big bad leaks that needed urgent ($$) attention but there was zero mention of it when I went to pick up the truck until I asked “why not?” and the response I got was very off-the-cuff. All that’s to say, there was ONE time, they exceeded expectations but they’ve disappointed ever since. If Zoe is around he’s helpful, he does seem to have a solid grasp on what’s going on with the shop and is quick on the draw with resolutions, but unfortunately I can’t recommend this shop to anyone who values trust and their own time. There are worse, but there are better too.
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November 2023 by Jacob Koerner
New to the area - this place is fast, friendly, transparent and dependable. What more could you ask for from an auto repair shop? Definitely recommend their services.
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October 2023 by Edwin Watkins
This shop is pristine - a big clue to the fastidiousness of the crew and owner - its like a LearJet garage. I needed a plastic bumper piece reattached to the frame with zip-ties but they did better than that. I also needed a tail light replaced. Total cost? Well, it cost me more to rent the damn scooter from my home in Cap Hill to the garage than the cost of repairs. These people restored peace with honesty and integrity. We will go no where but here from now on for auto repairs.Service: General repairs & maintenance
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August 2023 by Cana D.
Super kind employees, and very quick service. My car was in and out in an hour, including a complimentary assessment. They didn't push me to get anything extra done, just informed me of things that would need to be done soon for safety purposes. Big thanks to the front desk guy who got out of his chair to open the door for me every time I walked up with my stroller. Will be returning!
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June 2023 by Nancy T.
I love the staff at Downing Street Garage. They are efficient, kind, and provide great customer service and they don't treat me like an idiot when I ask silly car questions. They also are very upfront when it comes to work that could be done at other places for a more reasonable price!
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April 2023 by Matthew Beardsley
I’ve had them, fix my a/c, replace my radiator, & fix a flat. Very reliable & convenient. A bit pricy but overall they’re great a mechanic shop.
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February 2023 by Benjamin Backer
Extremely honest folks who you can trust. Straightforward about scheduling and exceeded expectations. Best neighborhood garage in Denver.I was helped by Sean and Cody who were extremely respectful and worked quickly to help.Services: Brakes
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February 2023 by Charles Gee
Excellent service and honest assessment of my twenty year old BFF GX470 with 300k miles.
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January 2023 by Sage Thornbrugh
Got our truck in two days after I called. Diagnosed a damaged driveshaft and non-functional 4WD. Had the driveshaft rebuilt and 4WD fixed, and the vehicle was back in our possession 5 business days after I dropped it off. Very nice people, very professional shop, and fair pricing for repairs. Will absolutely be using them again in the future.
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December 2022 by Nathan Bryan
You get what you pay for at this neighborhood garage! They are friendly, courteous, and straightforward.I hit a pot hole and was experiencing a slight shudder. Within a couple of hours, they performed and alignment and a well needed tire balance.The car drives like it did when I first bought it eight years ago. I would absolutely recommend them to anyone who doesn’t want to putts around with shops that overpromise and under deliver.
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December 2022 by kristin morris
The team at Downing Street is very professional and knowledgeable. And efficient. I also found the pricing reasonable. My new go-to garage!Services: Oil change
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November 2022 by Alex LaFever
The only guys in Denver I trust with my truck. Very experienced guys who know their stuff. They gave me an honest assessment and provided me options for just the fix I needed or additional preventative maintenance so I wouldn't have to come in as soon. I would recommend them to anyone.
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November 2022 by susan sipay
Thank you for being honest! 3 months ago the dealership told me I needed new brakes. Downing Street told me I had another 3 months to go!
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October 2022 by Emma Minnick
Had an issue late and night and AAA towed my car here. Called them early the next morning and they said they might be able to get in done in a few days (expected, since i did not speak with them prior to dropping it off) but they had it done the same day. Really nice and honest customer service, will definitely be taking my car here for maintenance in the future.Service: Auto maintenance
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October 2022 by Ian Kennedy
Saved my behind! I lost some lug nuts and my wheel tried to fall off driving down the road and pulled into Downing Garage and they came right out and fixed me up. Wouldn’t even take a tip, great people!
