-
December 2023 by Neal Thomas
Went to the Aurora location to rent a vehicle for a date and the customer service was awful. I wasn't impressed by the selection of vehicles.
-
January 2023 by Tyler Tullos
I've only rented cars from Enterprise since I turned 25 because of their level of customer service. It hasn't always been perfect, but they've always made it right. However, Rachel W. at this location took the customer service that I appreciate so much about Enterprise to levels that I didn't think possible! 5 Stars are not enough to describe how perfect this rental experience was for my family and I, and it's got me looking forward to the next time I travel to Denver. Thank you, Rachel W., you are awesome!
-
September 2022 by Matthew B.
I've always had excellent experiences with Enterprise Exotics locations in the past, and the Denver location proved to be no exception. David went above and beyond to ensure the availability of the car I was hoping to rent, and everyone at the location worked to provide great, proactive service. The car itself was also great, of course!
-
November 2021 by Dro Smoka
The cars are beautifully maintained and the selection is unsurpassed by any rental company ive ever done business with
-
November 2021 by Danny Batista
Got my Mustang GT 5.0 Convertible! Fun drive in Utah.
-
November 2021 by Kevin
Waiting for hours in 100+ degree weather with no AC, unorganized staff, and a bunch of other irritated customers. The car I eventually received smelt like cigarettes and no other options were ready. Avoid this enterprise at all costs unless you want to spent the first day of your vacation at the car rental spot.The “manager” Noah was completely condescending and needs an attitude adjustment. I asked how to contact customer service and he told me to “Google it”…nice.Fortunately corporate made things right but I won’t be patronizing this Denver location again.
-
November 2021 by Darin Cantu
Worst Enterprise experience ever. Far from "Exotic". I'm a 12+ year Enterprise Platinum member. Waited 45 minutes in line, they took me to a Jaguar that was half washed, not to mention it looked like it had been cleaned with sand paper. They put me in a Cadillac when I rented a Mercedes GLE, Audi A7, or something similar. Insult to injury, I used 12,600 reward points and paid an additional $595, only to get a Cadillac. Didn't know Cadillacs were exotic. When I returned the car I told the representative, he said he'd have the branch manager call me. He never did. I sent feedback to Enterprise via their website and got a nice response from Melissa who told me she turned this over to regional management and that they would call me. I'm still waiting for a call 3 days later. Epic failure Enterprise.
-
November 2020 by Terrall Putnam
We did not rent an exotic car from Enterprise, unless a 2019 Tahoe is exotic to you. On the other hand, the experience at Enterprise is always positive.
-
November 2020 by Zachariah McDonald
Great service at home atmosphere just all around good people very happy with my new BMW !!!
-
November 2020 by Anita Wells
I was given service with a smile at Enterprise in Denver. Enterprise is the only car rental service that I use, as I am always satisfied with the service that I am rendered!!
-
November 2020 by Chad Sebestian
No one ever picks up when you call. Tried calling numerous times over my reservation. Eventually gave up and went with a competitor.
-
November 2020 by Brenda Krekeler
Friendly staff. Excellent car. Top-notch service.
-
November 2020 by James Cooper
People at this location do not detail the cars correctly the communication between the teams are all messed up and they don't fully detail everything like I said they will leave things on the side of the doors or after telling them that a car is dirty they will say don't worry about it and just push it through instead of taking care of the issue so I don't know what to say about it actually. I would recommend that whoever rent a car from this place get it rewashed no matter how good it looks I would ask them to wipe it down for me just saying if you don't want covid-19Other than that I mean the car is a great they look amazing they drive great so other than the cleaning I would give this place a 5-star but I'll have to settle for a 3-star because of the way that they detail everything
-
November 2020 by Toya The Great
Good staff, we're able to get a larger vehicle at last minute to fit my needs. Everything went smoothly. Definitely a go for next time
-
November 2020 by Frank Chisman
Rented a Jeep Grand Cherokee, had plenty of power, decked out with plenty of niceties, and got excellent gas mileage, almost 600 miles to the tank.
