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January 2024 by Jared Kaszuba
Trevor goes above and beyond with customer service and satisfaction. I just rented my second unit to assist in business solutions. Not only was the process seamless, but Trevor also made sure all of my options were made available before moving forward. He truly shows that he cares about us as individuals, not just as random customers. Beyond that, the spaces are clean and well maintained. I couldn't be happier with my experience.
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January 2024 by Kristi Edwards
Just moved all my stuff in a few days ago an Trevor followed up with me today. I feel like my things are secure. He's super polite and friendly it really gives you some piece of mind during the moving process!
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December 2023 by Benjamin Van Allen
Saul was the man! He gave me a honest opinion about my rate possibly going up & helped me unload my motorcycle. Pretty awesome staff!
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December 2023 by Starr Starr
Trevor provided fantastic customer service. He is helpful knowledgeable and friendly. His coworker was great also friendly and helpful. It is rare to find individuals with these qualities they make Extra Storage look great. They deserve to be recognized for the fantastic service they provide. Keep up the good work and Extra Storage did well when hiring these 2 individuals they are awesome!
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December 2023 by Adam Hochberg
Fantastic experience. Trevor made renting our unit so easy and was very helpful. Definitely would recommend
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September 2023 by Rob Baskins
Trevor is very informative and knows the system like the back of his hand. I have nothing to rush for, but Am always in one and he still managed to ensure I got every bit of information. Also was willing to show me multi sizes as well.
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September 2023 by Peggy Newman
this review is for the units on Ulster in Central Park.Trevor was great in helping us figure out just what we needed.
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July 2023 by Jamison Lippolis
This place is fantastic! I’ve stored at Extra Space in Greenwood as well, also great. Excellent prices, well greased bearings in the carts, clean facilities, and they rock solar on those rooftops to the hilt! Trevor helped my mother with every part of her storage needs in a pinch with excellent customer service, they take pride in their work - highly recommended.
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July 2023 by mike Brownlee
Wonderful staff great location gave me all the necessary information needed to help my family would recommend them to anybody that needs storage help
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June 2023 by Kara Boyd
Extremely happy. Trevor went above and beyond to make certain this was a great experience.
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June 2023 by ChristyTours
This has been my go to storage place for years. I absolutely love coming here. The facilities are clean and safe. When signing up there’s always someone there to help answer any questions and get you going. It’s easy and convenient to move things in and out of your storage unit. I will always come here and I definitely enjoy this storage.
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June 2023 by Claire Elkin
Great rates, fantastic customer service, and a very well kept property! We didn't realize how long it had been since we had such an easy and painless customer service experience, until we were at Extra Space today. Thank you so much to the store manager for being upfront about our options and pricing, and most importantly, having an amazing attitude! We greatly appreciate your help and your commitment to treating all customers with top notch service.
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June 2023 by Mike Hebden
Trevor, was very polite and helpful. I highly recommend this storage facility.
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June 2023 by serlevia o'Kain
Manager was friendly, knowledgeable and professional. The facility is clean and well kept.
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June 2023 by Jack Johnson
DO NOT TRUST THIS COMPANY. In the less than a year I've had a unit with this company they have raised my rates TWICE. I just got back from trying to access my unit at 9:30pm, a full 30 minutes before "lock down" and YES they lock that place down and you have ZERO access to your storage unit, only to find out they changed the hours so it closes an hour earlier WITHOUT TELLING ANYONE OR POSTING ANYWHERE. I was on the phone with support to get emergency access to my unit because I SHOULD still have access to my unit at this time, but turns out, even though they advertise you can get this, "emergency access isn't really a thing" to quote the support person I was on the phone with. DO NOT TRUST THIS COMPANY with your things, your money or your consideration. This is beyond unacceptable.
