-
March 2024 by jane allen
Extra Space lady was very friendly and helpful, in getting me the best possible price. Thank you, Chi!
-
March 2024 by Aivette Cortez
Thank you for making the process that much easier. Thank you for taking extra time to show us around and making sure all our questions had an answer.
-
October 2023 by Kathryn Andrus
I’m happy to review Extra Space Storage in Lowry. My daughter and I needed to store some personal items for a few months to make way for remodeling, and ESS was convenient for us. The signup was easy, with lots of help from the staff regarding payments, policies, keys, the location of the storage space. The facility was surprisingly clean and allowed us to park inside while loading and unloading. It was quite secure - we met one of the security staff when we were there one night late (it’s open to 10pm). I would use the Extra Space Storage again.
-
October 2023 by Renee Jubilee
Loved this facility. It’s well lit, clean and convenient in every way.’- especially if you get the 24 hour access. Everyone we ever spoke to at the front desk were kind and personable. We’ll likely be back if we have any other storage needs. Oh! They did raise the price on the unit but gave us ample time, I think two full months notice. And the price raise wasn’t too bad.
-
October 2023 by Mariana Cruz
Judy is very thorough and informative with explaining the lease agreement. I appreciated that she walked me to the unit to make sure my access code worked and showed me how to use the lock.
-
October 2023 by Ashlea Adcock
Biggest rip off ever. I was with Life storage then they sold to extra-spece. Pay my bills on time every month. Next thing I know my rent on a 7×10 non climate controlled space went from $95 a month to $174 a month. An ridiculous $80 increase. Needless to say I found me another storage company that was mor reasonable. Bad business guys bad business, do better extra space
-
October 2023 by Jennifer Cartaino
Great storage facility, easy to work with. Clean and new spaces. Very happy with my service and I have 2 units at the San Carlos location.
-
October 2023 by Rene Fauchet
Justin was very helpful and professional, taking the time to explain all the pricing options and showing us the different units available. Very friendly welcome.
-
August 2023 by Morgan K.
Extra space is a total scam. If I could curse on here I'd use all the words multiple times. I was at a great storage facilty $95/month. I got it in 2020. Extra Space bought them out - they also bought out my mom's and sister's storage space small comapnies as well. I know pay $229/month! my moms? - $330! my sisters? $295! They're AWFUL for doing this. There is NO reason to jack them up that high. I don't want to hear any excuse of "oh inflation" and that BS - you don't raise your prices 100+%. Absolutely ridiculous. I'm wokring on getting us 3 OUT - of all three. I'd rather have all my stuff sitting in my living room than rent a unit with this company. Aside from the price - even $220 is ridiculous for a 10x10 - to raise the prices like that - with no real notice, you just get a letter in the mail about the increase - is not a company I want to support. You guys suck, you're awful, you totally take advantage of people who are already struggling. Absolutley ridiculous. DO NOT RENT A UNIT WITH THEM. chances are though, wherever you do rent a unit - they'll probably buy them out and you'll see!
-
August 2023 by Petra Deem
I’ve had my unit here for several years and office staff at this location is always so helpful and prompt! The facility is clean and easily accessible!I highly recommend.
-
July 2023 by Hubert Thomason
My self storage rental experience was excellent! Facility was clean, organized, secure and accessible. Staff, Richellann and store manager Justin, were pleasant, helpful and professional. During a day filled with a list of challenging 'to-dos' this experience felt like an easy win for me.
-
July 2023 by J Albi
Excellent friendly service! Yvette went above and beyond to help us find the perfect storage unit for the right price. Clean, secure and well managed - highly recommend!
-
June 2023 by Laura Buchanan
4 months ago my husband and I needed a storage unit rather quickly as a result of an out if state relocation that took place rather quickly and they helped make this stressful process less stressful and could not have been more appreciative of johns efforts during that move into storage. Recently I had yet another great experience regarding a different matter with Judy at the same location and again couldn't be more grateful for her understanding and efforts to help us. Clearly. The staff at extra space are great, compassionate and fair people and would recommend anyone use them for any storage needs they have.The Buchanan family
-
June 2023 by justina m
DO NOT DO IT !!! like previous review says. I am not sure who is this woman sitting in the office - but asking me how many boxes I have / how much my clothes and items are worth - RED FLAG!!!! Rude, please do not school your potential client. Questions I had been asked invasion of privacy. No thank you !!!!
-
May 2023 by Amy Nevins
Great experience. Yvette was friendly, helpful, and knowledgeable. Storage facility was very clean.
