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April 2024 by Jennifer Foote
I have rented a few units at Extra Space Storage. It is the best storage facility! It is very clean & secure. Benina is so friendly, extremely efficient & a joy to rent from.
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April 2024 by Lina Smith
Very friendly staff! Place is lovely and clean and love the security.
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April 2024 by John Gallagher
My unit was one of many that was broken into, ransacked, and robbed at this East Mexico Ave facility in Denver. Enter the address into the Denver crime report database and you’ll see for yourself. Shortly after my unit was broken into, Extra Space storage had the nerve to raise my rental rate. It’s apparent that a theft ring was operating out of that facility for months when my unit was broken into. Extra Space knew they had this issue and failed to add additional security. Using an AirTag on a stolen bicycle of mine I was able to lead Police to the thieves. So I suspect the thefts stopped, at least for the time being. Although I’m sure there are renters in that building who have yet to return to their unit to find it too has been robbed. After being robbed, I was able to identify multiple security issues with the facility. I have since moved to a more secure facility operated by a different storage company. Even if the facility had been secure, I was horribly frustrated by the fact that one or both of their elevators were out of order much of my stay. If you choose to stay at this facility, add extra locks to your door latch and rent a ground floor unit. One thing going for this facility is that the staff is friendly.
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April 2024 by Martha Van Gelder
Really nice clean facility—secure and organized —all of my needs met. Staff was welcoming and knowledgeable. I loved all the digital updates on billing and information about move out. Parking and access easy .
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April 2024 by Lo La
"I can't say enough good things about my experience with Extra. From the moment I walked in, I felt reassured by their commitment to ensuring my comfort and safety. The staff went above and beyond to address any concerns I had and made sure I felt at ease storing my belongings with them. When I felt uncomfortable they moved me promptly without any questions asked.... When I needed to throw trash they were there to help. Their attention to security measures gave me peace of mind knowing that my items were in good hands. Additionally, the facility was always clean and well-maintained. I highly recommend to anyone in need of a reliable and secure storage solution." Thanks Lola
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March 2024 by Sara Diedrich
Space is clean and well managed. All the staff members I've interacted with are incredibly professional and helpful.
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March 2024 by Adam W
The worst storage space company. They like to do the bait and switch method on you. They lure you in and then out of the blue, prices go up dramatically by about 75%. So if you are ok with prices going up by at least 75% in a few months, then that's fine. But if you don't want the trouble of a dealing with a company that operates using underhanded practices, then please do yourself a favor and find a company that practices better ethical standards. I know some competitors may do the same thing, but that doesn't mean you have to too. I will never recommend this company, nor will I ever do business with this company ever again.
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March 2024 by Rigo L.
Very secure and clean place to go to. Lovely staff member. I’ve been here for two and I had no issues whatsoever!
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March 2024 by iman jammal
Extremely helpful people at the front office. We have been there for years and will continue to rent for a long time
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March 2024 by Deanna Little
This is a horrible company at least the Colorado & Mexico facility. When we were done using the storage. We told them we were leaving ahead of time and when we were done we checked out. We then received a call saying we owed for the next month. We said we have been out of there since last month . They said there is a lock on the unit. We said it's not our lock. They continued to harass us and continued to add monthly charges after that. We made several phone calls to them. And they ignored us and still charged. Now we find out from the better business bureau that. Someone there either a employee, customer,or one of the homeless people they let stay there. Is putting locks on the units to try to claim them or hold people ransom. If they don't zero us out and fix this by the time the investigation is done. We are going to go to court as witnesses & victims and file a lawsuit against them as well . Steer clear of this place. Integrity is questionable at best
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February 2024 by Peter Fleming
The staff was incredibly helpful as we moved belongings into and out of the unit. I have had nothing but pleasant experiences here.
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February 2024 by Marla Abling
The staff at Extra Space Storage are friendly and go out of their way to make you feel confident about leaving your belongings, and knowing they will be safe. They have been a big help, with everything I’ve needed, thanks guys!
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February 2024 by Harry Noble
I have been here two years. It was brand new when I started here. Something is always broken! Everything is a pain in the butt! After 6 months they will double your price with no warning! Over all this place sucks and I am happy I will never have to come back!
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February 2024 by Lance goraczkowski
I won a storage unit here from auction and what an awesome guy working here. He was friendly, kind, helpful and professional. He quickly did the paperwork, escorted me to my unit and made it a great experience.
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February 2024 by Jeremy Andersen
Great facilities and Bonita always gives amazing customer service! 10/10 would recommend for you storage needs
