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November 2023 by Justin Clemons
The site manager Tiffany has great customer service. There was a misunderstanding with my storage unit but she listened, didnt jump to conclusions, and helped to fix the problem. I would recommend this location.
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October 2023 by Michelle LeFlore
They bought the previous owners out then raised the unit price by $50 per month and very few things even work. The gates are always just left open for anyone to go in and out without a code.
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September 2023 by Hassie Payne
Wouldn’t recommend this lot, my husband experienced security issues that are known and ignored by management. Repairs on the facility are ignored and result in vandalism. Store your things somewhere else.
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September 2023 by David Gomez
Great experience. The manager that works there she is extremely nice and helpful.
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September 2023 by Alfie's Note
The girl that helped me was amazing. She explained everything I needed to know in great detail. The grounds were clean and very well kept.
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August 2023 by Earnie Collins
Importantly, I was received with a kind welcome that made me feel so much joy at a time I was experiencing frustration from moving boxes and furniture. (Tiffany) the manager spoke pleasant and had a sense a humor that turned the negatives into positives ones. Furthermore, my things were kept safe, the grounds are always clean, and at the end of my contract of moving out Tiffany was the same wonderful customer oriented person I met the first time. It definitely felt like I was moving things to a family member i could trust!
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July 2023 by Emily Vance
I had a wonderful experience at in the Tower Road Extra Space Storage in Denver.Tiffany and Genisis were very kind, thoughtful and supportive in assisting me with my storage space. Extra Space Storage is fortunate to have such high caliber employees working on their team.Kindest regards Emily
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June 2023 by D Cruz
Apparently nothing is operational at this location. Poor service. Both gates do not work. Latch on my unit is not properly installed and office manager refused to fix. Her solution was to move my unit. This is just days after my move in.
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June 2023 by russell miller
Fastest rate hikes I've ever experienced.No notification of hikes."Corporate" decides on the rate increases so that you have nowhere to turnZero improvement on site security after my break-in.
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June 2023 by Tylnn Matchen
Team has been a great help. I was able to get in to my unit same day. I recently lost my keys and the team was quick to help me remove the old lock and get a new one. Thank you all!
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June 2023 by Carl Heyward Jr.
Tiffany was a pleasure to work with. I moved out of state and had severe issues at my last storage unit. Upon moving my things to ExtraSpace, Tiffany was very accommodating and communicative. I was able to relax knowing that if I had any problems help was a phone call away.
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April 2023 by Mark Austin
Tiffany was very helpful and informative. Would recommend anyone in the GVR/ Pena area to check this place out. Good prices and friendly service.
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April 2023 by Brittany Espinoza
I really love this place! They have the most understanding people working there who were really supportive and helped me all the way! I needed the help with the situation I was in and they were there for me. This place is a safe place to keep your belongings and I feel very safe putting my belongings in their storage. Their friendly too! Thank you!
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April 2023 by MD DC
I have had the pleasure of working with the young lady on 2 occasions now and she has been a consistent and knowledgeable delight to deal with, truly wonderful customer service skills
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March 2023 by Javier Vasquez
This place has a great staff I have been at this storage location for about 6 years I am very happy with the staff that is managing this location at this time. Tiffany is a great person to work with, she is very responsible and you can always find her on-site whether it’s outside making sure her storage site is always kept clean or in the office keeping track of customers accounts like mine. I recommend you try this location.
