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March 2024 by Detroit_ legend_313
Where do I call for application status?
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October 2023 by Wes Hill
Not a real shipping location. They can’t print labels here.
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September 2023 by Evelyn Wilbanks
Delivered this morning and got an empty trailer with 8 water bottles in it (most likely from the workers who unloaded it). It's almost as if they don't know how to throw out their own trash like normal people. Please do better, instead of leaving trailers trashed.
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June 2023 by Rezwan Azfar Haleem
Fast and easy. Drop off done in under 15 minutes. Staff was super helpful and friendly.Pro Tip for International shipping: Start online.
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March 2023 by Brian H
Easy in and out drop off, can get crowded
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February 2023 by Desiree A
Customer service clerk switched the shipping labels for two packages, so the packages went to the wrong places. I went up there for a refund and the clerk blamed me. I am not sure how it is my fault since she printed the labels and placed them on the packages, which I purposely separated to prevent confusion). The same clerk could not issue me a refund because she did not know how to look up my order even though I had the tracking number. She claims FedEx has not trained her to do anything. She gave me a phone number for the location, which no one ever picks up. She gave me the direct email of the manager whom never responded to my request. This location has no public number. I have to keep calling the automated number, which today told me they could not find either of my tracking numbers, even though the billing department told me to wait to call until today because it takes their billing system a few weeks to catch up with their shipping system, so I would not be able to even request a refund until 2 weeks after I shipped the packages. I will never ship with FedEx again in my life. Too many issues. I am out $50 plus the cost and time it took me to take the toll to this location.
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January 2023 by Mason
Love the service from Corey Hayes loading and unloading those planes!
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December 2022 by Felix Rubio
Not sure what caused FedEx to suddenly forget how to properly deliver packages, or show good customer support when they make a mistake, but FedEx won't deliver to me due to too many recent, but justified complaints about driver negligence.Parking heavy duty truck in freshly poured driveway that isn't rated to support the weight of truck. (FedEx response. Driver informed. Hasn't happened again. Good)Multiple signs saying to leave large packages in front of garage ignored for a while, but eventually fixed.Leaning boxes that say do not stand on end against garage door. Wasn't notified of delivery, opened garage and products crash down into the garage causing damage. (FedEx response. Driver informed)Caught driver in the act the second time, pointed out to not lean them, driver kicked boxes over, didn't finish delivery and speed off. (FedEx response. Refuse to deliver here without informing me of this decision, resulting in a major loss of my time and revenue... Thanks?. Ask to talk to a supervisor, get hung up on. Try again, get shuffled around and eventually hung up on again. ?)Rating may or may not change pending resolutions.
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September 2022 by Anastasia Kierst
The drop box is "out of service." This is THE FedEx hub at Denver International. How is it remotely acceptable for their drop box to be out of service. There's nothing wrong with it anyway! We've been driving for hours trying to overnight closing docs to sell our house. FedEx is making this a totally miserable experience.
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August 2022 by killerjacks22
I work here, the people are great and handling is done very well
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July 2022 by Alicia P.
I had no idea this location was here!! A little fun getting to the actual store itself around the semis but once inside it was a breeze! There was no line and the lady at the service desk was so polite and helpful!! Will definitely be using this location again in the future!
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May 2022 by Cassi Neal
Great customer service! I had just come from UPS where they were rude and unhelpful. The employee working here was so nice and accommodating! Made my shipment so easy with friendly service!
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May 2022 by AL Hoeffner
I honestly don't know how this company stays in business. Packages travel around in town for 2-3 days. Priority overnight never shows up and they don't even know where it is. Unbelievable. I will request all of my shipping fron another carrier!!!
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April 2022 by Julia Frazier
I've been to many fed ex facilities, but this one was the worst . The security guard was as racist as it gets. I'm not going to get into the details. Driving trucks across the United States, you see a lot, and you know it when you see it . It doesn't surprise me anymore; I just wanted to make others aware before coming here .
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March 2022 by Jonathan Manley
This is the worst FedEx center around here. Multiple times I have had packages due to arrive on or about the same date. Bieber, any package that passes through the nearby Commerce City sort center arrives on time and anything that comes through this Denver sort center is always delayed by a week or more. Even when they're supposed to arrive at the same time.
